Ibis Lausanne Centre

Ibis Lausanne Centre Reviews

Ibis Lausanne Centre

Rue du Maupas 20, Lausanne, Canton of Vaud, 1004, SwitzerlandView hotel details
Ibis Lausanne Centre
Ibis Lausanne CentreIbis Lausanne CentreIbis Lausanne Centre
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Guest Reviews of Ibis Lausanne Centre

8.9/10
Very good
165 reviews
Verified reviews
Location9.1
Amenities8.6
Service9.0
Cleanliness9.0
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All reviews(165)
Positive reviews(161)
Reviews with photos/video(24)
Convenient location(20)
Easy to get around(18)
Located downtown(14)
Delicious breakfast(10)
Friendly front desk staff(10)
Great value for money(9)
Quiet & comfortable(6)
Comfortable bed(5)
Negative reviews(4)
Guest User
Double Room
Stayed in Sep 2026
Couple
1 reviews
10/10
Outstanding
Posted on Oct 6, 2026
Ideal location for visiting the city, very good bedding, and an extremely clean hotel, not to mention the professionalism and kindness of the staff.
Original textTranslated by Google
Response from Property: Cher(e) Client(e),Nous vous remercions sincèrement pour vos commentaires élogieux. Votre satisfaction concernant notre emplacement, la qualité de la literie ainsi que le professionnalisme de notre équipe est très appréciée. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,ibis Lausanne Centre
Guest User
Double Room
Stayed in Sep 2026
Business traveler
13 reviews
7.5/10
Posted on Oct 7, 2026
Conveniently located right in downtown Lausanne, making shopping and getting around very easy. However, there are quite a few people drinking on the streets nearby.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback regarding your recent stay. We appreciate your comments about the convenience of our location. However, we understand your concerns about the surrounding area. We continuously strive to ensure a pleasant atmosphere for our guests.Best regards, ibis Lausanne Centre
toolman26
Double Room
Stayed in Sep 2026
Couple
3 reviews
10/10
Outstanding
Posted on Oct 9, 2026
The room was very spacious and comfortable. We checked in early and were also given a travel pass.
Original textTranslated by Google
Response from Property: Dear toolman26,Thank you for your positive feedback. We are delighted to hear that you found your room spacious and comfortable, and that you appreciated the travel pass provided upon early check-in. Your satisfaction is our priority.Best regards, ibis Lausanne Centre
Guest User
Double Room
Stayed in Aug 2026
Couple
5 reviews
8.5/10
Very good
Posted on Oct 8, 2026
Overall, a pretty good stay. It's considered quite spacious for a hotel in Switzerland, and the price is reasonable too. However, there were two little bugs in the bathroom—looks like silverfish. Not quite sure why they were hanging out in the bathroom 😂
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your positive feedback regarding your stay. We appreciate your comments about the spaciousness and pricing of our hotel. We will take note of your observation about the insects in the bathroom to ensure a more comfortable experience for our guests.Best regards, ibis Lausanne Centre
Anonymous User
Double Room
Stayed in Apr 2026
Traveling with friends
7 reviews
8.5/10
Very good
Posted on Jun 22, 2026
Loved my stay here. The breakfast was amazing
Response from Property: Dear Guest,Thank you for your kind words regarding your recent stay. We are thrilled to hear that you enjoyed our amazing breakfast. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Best regards,ibis Lausanne Centre
Guest User
Twin Room
Stayed in Jul 2026
Couple
4 reviews
9.0/10
Great
Posted on Sep 22, 2026
We had a good stay at this hotel. The only issue was the Wi-Fi, which simply didn't work. Unfortunately, the staff didn't seem to know how to fix the problem. So, don't count on having a reliable internet connection during your stay!
Response from Property: Thank you for sharing your feedback. We are pleased to hear that you had an overall good stay with us.We are, however, very sorry to hear about the issue you experienced with our Wi-Fi. We understand how inconvenient it can be when a reliable internet connection is needed. We sincerely apologize that our team was unable to resolve the issue during your stay.Please be assured that we will follow up on this matter with our technical team to help prevent similar issues in the future.We hope to have the opportunity to welcome you again and provide you with a more seamless experience.Best regards,Hotel Ibis Lausanne Centre
パンチョ
Double Room
Stayed in Jul 2026
Solo traveler
6 reviews
9.5/10
Amazing
Posted on Aug 15, 2026
Although it's a bit far from the train station, you can use the Lausanne Pass to take the subway, which shortens the distance slightly. (Considering the elevation changes, I recommend using the subway, at least for the inbound journey.) Initially, I couldn't open the Lausanne Pass from the Trip.com message, so I requested it be sent directly to my email address, and they readily accommodated my request. That was great.
Original textTranslated by Google
Response from Property: Dear guest, Thank you very much for staying with us. We are delighted that you found our advice on using the subway helpful and that you were satisfied with our staff's service. We will continue to strive to provide our guests with a comfortable stay. Goodbye. ibis Lausanne Centre
Guest User
Standard Room For 4 People
Stayed in Jul 2026
Family
4 reviews
10/10
Outstanding
Posted on Aug 12, 2026
It's clean and close to nearby supermarkets. I'd love to visit again with my family. The room is spacious and the staff are friendly. My only complaint is the additional parking fee.
Original textTranslated by Google
Response from Property: Thank you for your positive feedback regarding your stay at our hotel. We are delighted that you appreciated the proximity to shops and the service provided by our team. Please note that parking fees apply, in accordance with our policy. Sincerely, ibis Lausanne Centre
Guest User
Twin Room
Stayed in Jun 2026
Traveling with friends
2 reviews
6.5/10
Posted on Jul 27, 2026
Everything else was acceptable, but the Wi-Fi was absolutely terrible. It was really hard to connect, and it would constantly disconnect. After about 10 minutes, the internet would suddenly freeze, and it would take half an hour to reconnect – you know the drill. I've stayed at many Ibis hotels, but the internet at this one was so bad it felt like I was in prison all night. I strongly advise against staying here.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with the internet connectivity. We understand how important a stable connection is for our guests and appreciate your insights.Best regards,ibis Lausanne Centre
Jianfeinulizhong
Twin Room
Stayed in Dec 2025
Family
5 reviews
10/10
Outstanding
Posted on Jan 19, 2026
Great location, very close to the cathedral. There's a large Coop City nearby, but it's closed on Sundays. The hotel reception staff were very friendly and welcoming. The hotel facilities are quite new. Please note that twin rooms come with two window types: sealed windows and regular windows. If you have a preference, please contact the front desk. If a room is available, they will allow early check-in. Slippers, toothbrushes, and toothpaste are not provided in the room, so please bring your own.
Original textTranslated by Google
Response from Property: Dear Jianfeinulizhong,Thank you for your positive feedback regarding our location and the hospitality of our front desk staff. We appreciate your note about the room types and amenities. Please be reminded that certain items such as slippers and dental kits are not provided. We hope to welcome you again soon.Best regards,Ibis Lausanne Centre
Guest User
Double Room
Stayed in Jul 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Aug 24, 2026
Always best place to stay and staff are so amazing. My fourth time staying in IBis .
Response from Property: Hello, Thank you so much for your wonderful feedback and for your loyalty!We are delighted to hear that you always enjoy your stays with us and that our team has made you feel welcome. It is a real pleasure to have you back for your fourth stay at ibis!We look forward to welcoming you again very soon. 😊Best regards,Hotel Ibis Lausanne Centre
Guest User
Twin Room
Stayed in Jul 2026
Couple
18 reviews
8.0/10
Very good
Posted on Sep 6, 2026
Beautiful hotel, spacious room (compared to Ibis hotels in Paris!)... very clean!
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your kind words regarding the beauty and spaciousness of our hotel, as well as the cleanliness of your room. We are delighted to hear that you enjoyed your stay with us and appreciate your comparison with our properties in Paris.Goodbye, and best regards, ibis Lausanne Centre
Guest User
Double Room
Stayed in May 2026
Other
2 reviews
10/10
Outstanding
Posted on Jul 12, 2026
The room was very clean and tidy. We arrived at 9:00 AM and were able to check in by 10:00 AM once a room became available. The service was excellent, and it offers incredible value for money. This is a trustworthy hotel.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your kind words regarding the cleanliness of the room and our service. We are pleased to hear that you found our hotel to be a great value. Your trust in us is greatly appreciated.Best regards,ibis Lausanne Centre
Anonymous User
Twin Room
Stayed in May 2026
Couple
4 reviews
10/10
Outstanding
Posted on Jun 30, 2026
The hotel is ideally located right in the city center! It's close to shops and attractions. The staff are friendly, it's clean and comfortable, and the air conditioning in the room worked perfectly, which was crucial given it was +34 outside. The breakfasts are delicious. I definitely recommend this hotel!
Original textTranslated by Google
Response from Property: Hello, Thank you so much for your wonderful review!We are delighted to hear that you enjoyed our central location, making it easy to explore the city's shops and attractions. It’s also great to know that you found your room clean, comfortable, and well air-conditioned—especially during the hot weather.Your kind words about our friendly team and our delicious breakfasts mean a lot to us. We always strive to provide our guests with a pleasant and memorable stay.Thank you for your recommendation. We truly appreciate your support and look forward to welcoming you back on your next visit!
Guest User
Double Room
Stayed in May 2026
Family
10 reviews
6.5/10
Posted on Jun 28, 2026
Convenient location. Breakfast was a bit limited but acceptable. Staff were polite. Free bus tickets were provided throughout the stay.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback.We are delighted to hear that you appreciated our convenient location, the courtesy of our team, and the complimentary public transportation pass provided during your stay.We also appreciate your comments regarding the breakfast. Guest feedback is very valuable to us, and we will take your remarks into consideration as we continue to improve our offering.We hope to have the pleasure of welcoming you again on your next visit.Kind regards,The Hotel Team