Holiday Inn Express & Suites LAWRENCEVILLE by IHG

I wouldn’t let my dog stay here! In town for a funeral so I just wanted to shower, get dressed & head straight there but I couldn’t do that because the tub appeared dirty(which they brushed off as just being old). The toilet handle was broken & later replaced only for the damn toilet to overflow causing piss & water to flood the room. When I contacted guest services at 7:40am was told there was no one available because maintenance doesn’t come in until 9am. And to add insult to injury, when I called downstairs to complain of the toilet I was told that I should’ve only had 3 people in the room because that’s what my reservation stated. I went to that desk with PROOF of my booking showing 5 people & was met with rude & dismissive behavior. I was even threatened to be put out of the property all because they know that property is trash. I had no time once I arrived to pack everything back up & move to another room without missing the funeral service I drove over 14hrs for as I was also traveling with 2 small children. There were people hanging around outside the property & someone in the parking lot sitting in their car at 8:30am blasting music & smoking. There is clearly a homelessness issue in that area hence the property needing to lock the front doors at 11pm & needing to be buzzed in if you come in after 11pm. It was more like a prison than a hotel! Start sharing HONEST reviews & not ones submitted by hotel staff or friends & family of staff members!

Room was nice with a comfortable bed frig in room,and coffee maker. The room had a strong odor of some kind of strong scent,over the top. Bathroom shower door would not stay shut while in use,so water was on the floor when finished. Breakfast was good with different choices.

Very sketchy appearance on the outside. Older hotel that has been renovated. Bathrooms not very clean in the room. I liked the space the room had. Breakfast was fine.

Clean hotel through and through. The staff was friendly and hospitable. The breakfast was great. The room we stayed in was very quiet and made it easier to get a good night's sleep.

Did not go to any shops nearby. This was just a relaxation staycation because of the death of my husband a year ago on the 4th of April. Needed to not be at home on that day so this visit of me and my sister was perfect.

Clean room and staff friendly. Small gym but had all that you need. Restaurants nearby. Great stay

We had a wonderful stay! The hotel was very clean and well-maintained, which made us feel comfortable from the moment we arrived. The staff was friendly, informative, and always willing to help with any questions we had. The check-in and check-out process was seamless and efficient. Overall, a great experience—we would definitely stay here again!

This place was dirty and disgusting. I literally woke up to roaches, crawling all over my luggage on the phone and all over the nightstand. I will never in 1 million years recommend this place to anyone.