The Westin Leipzig

The Westin Leipzig Reviews

The Westin Leipzig

Gerberstraße 15, Leipzig, 04105, GermanyView hotel details
The Westin Leipzig
The Westin LeipzigThe Westin LeipzigThe Westin Leipzig
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Guest Reviews of The Westin Leipzig

8.7/10
Very good
100 reviews
Verified reviews
Location8.8
Amenities8.5
Service8.7
Cleanliness8.8
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All reviews(100)
Positive reviews(31)
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Great location(9)
Negative reviews(1)
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Traveling with friends
15 reviews
9.5/10
Amazing
Posted on May 18, 2025
Everything is good. But the door lock is run out of battery. We had to visit reception twice to fix the issue.
Response from Property: Dear hotel guest, thank you for your feedback. We are pleased to hear that you enjoyed your stay. We apologize for the inconvenience caused by the door lock issue and appreciate your understanding as we address such matters. Best regards, The Westin Leipzig Sabine Lincke Teamassistentin
MandolUK
Classic Queen Room
Stayed in Apr 2025
Business traveler
27 reviews
9.5/10
Amazing
Posted on May 26, 2025
I stayed at a hotel in Leipzig and was really impressed by how clean and well-maintained everything was. The rooms were comfortable, and the staff were friendly and helpful. Overall, it made for a very pleasant and relaxing stay.”
Response from Property: Dear hotel guest,thank you for your kind words regarding the cleanliness, comfort, and our staff. We are delighted to hear that you had a pleasant and relaxing stay with us at The Westin Leipzig.Goodbye,The Westin LeipzigSabine LinckeTeam Assistentin
Guest User
Grand Deluxe King Room
Stayed in Nov 2024
Couple
2 reviews
5.5/10
Posted on Dec 7, 2024
A room assigned to me is used room, no tidy up, rubbish everywhere. Terrible! Then, I have to go down again for changing another room. Moreover, my booking is a king bed room, however, a twins bed room is assigned to me because of overbooking. Very bad experience.
Response from Property: Dear hotel guest, thank you for your stay and your feedback. We always try to satisfy our guests to 100% and work continuously on it. We very much regret that we could not achieve this in some points and assure you that we will take corrective steps immediately. We would be pleased if you would visit us again, so that we can prove to you that your experiences certainly do not correspond to our standard. Best regards, Sabine Lincke, Team Assistentin
Tomasz Deptula
Junior Suite With 1 Bedroom, 1 King Bed, High Floor
Stayed in Mar 2024
Business traveler
25 reviews
10/10
Outstanding
Posted on Apr 14, 2024
Very beautiful hotel godd breakfast.....................
Response from Property: Dear hotel guest, thank you very much for your highly positive evaluation and compliments. 5 stars - great! We are especially pleased that you felt at home with us and that we were able to convince and inspire you all around. Be our guest again soon!With warm greetings,Sabine Lincke, Team Assistentin
Xingfumotianlun
Classic Queen Room
Stayed in Mar 2025
Traveling with friends
4 reviews
6.5/10
Posted on May 5, 2025
The room is quite small. The service staff deducted too much money and did not return it after a long negotiation.
Original textTranslated by Google
Response from Property: Dear hotel guest, we regret very much that after your last stay no positive overall impression emerged. We always try to satisfy all guests with our offers. Since we unfortunately did not quite manage to do this in your case, we would like to apologize to you. We have addressed your criticism internally and initiated appropriate actions. Have the ambiguities been resolved in the meantime? If not, please contact us again directly.Hopefully we will be able to welcome you again. With many greetings, Sabine Lincke, Teamassistentin
Guest User
Classic Queen Room
Stayed in Aug 2024
Business traveler
2 reviews
7.2/10
Posted on Sep 26, 2024
It was basically passable, which might be a characteristic of foreign countries. The facilities were very old, and as for the service, they only helped make the bed each day; nothing else was ever replaced.
Original textTranslated by Google
Response from Property: Dear hotel guest, Thank you very much for your stay and the feedback you gave us. Too bad that we could not convince you in all points. It is of course our aim to be truly special for our guests, whether with service or otherwise, and we will work to achieve this goal. Things we can modify we will certainly change immediately, others at a later date. Hopefully you will give us another chance to convince you of our otherwise first class service. Sincerely yours, Sabine Lincke, Team Assistentin
Anonymous User
Classic Queen Room
Stayed in Jun 2024
Business traveler
32 reviews
10/10
Outstanding
Posted on Jul 24, 2024
The location is excellent, just steps from the train station and close to the zoo. It's situated in the heart of Leipzig, with high ceilings and a good floor, offering panoramic views of Leipzig.
Original textTranslated by Google
Response from Property: Dear hotelguest,Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, just steps away from the train station and close to the zoo, as well as our central position in the heart of Leipzig.It's great to know that you appreciated the high ceilings and the views from your room, allowing you to take in the beautiful scenery of the entire city.We look forward to welcoming you back to The Westin Leipzig for another memorable stay.Warm regards,Aylin Algin - Team Assistant
Guest User
Classic Queen Room
Stayed in Aug 2023
Business traveler
19 reviews
6.0/10
Posted on Sep 23, 2023
The hotel is average and hygienic. It's similar to oranges in China, but it's much more expensive than oranges. It has no special features. It's just like boiled water. It's okay. It's close to the train station.
Original textTranslated by Google
Response from Property: Dear hotel guest, thank you for your stay and your feedback. We always try to satisfy our guests to 100% and work continuously on it. We very much regret that we could not achieve this in some points and assure you that we will take corrective steps immediately. We would be pleased if you would visit us again, so that we can prove to you that your experiences certainly do not correspond to our standard. Best regards, Sabine Lincke Team Assistentin
Anonymous User
Classic Queen Room
Stayed in Aug 2023
Traveling with friends
40 reviews
8.0/10
Very good
Posted on Oct 20, 2023
The location is very good, the hotel is very clean, the facilities are relatively old, the price is cheap, and the price/performance ratio is very high.
Original textTranslated by Google
Response from Property: Dear hotel guest, Thank you very much for the evaluation of your stay. We are pleased that we could inspire you and hope to be able to welcome you soon again with us. Best regards, Antje Reichstein - Stellv. Hotelmanager
Joanna Belke
Grand Deluxe Twin Room
Stayed in Jul 2023
Couple
4 reviews
8.0/10
Very good
Posted on Aug 9, 2023
The roads around the hotel are under maintenance, making it inconvenient to enter and exit. Parking costs 24 euros per day Breakfast was okay, normal 4-star level
Original textTranslated by Google
Response from Property: Dear hotel guest, we thank you for your stay and for your time to leave us a feedback. We are very pleased about your positive evaluation, because it shows us that we were able to convince you. Your constructive criticism is very helpful. We can understand that the access to the hotel is inconvenient at the moment. Unfortunately, there was a burst water pipe and we were forced to dig up the entire driveway. Fortunately, the work and therefore the access road will be fixed from next week.Visit us again soon - we would love to be your host in Leipzig again!With kind regards, Sabine Lincke, Team - Assistentin
Guest User
Grand Deluxe Twin Room
Stayed in May 2023
Solo traveler
15 reviews
9.5/10
Amazing
Posted on Jul 3, 2023
Very good location from where the city center can easily be reached on foot. The breakfast area is very nice and the food is excellent. Unfortunately, parking is outrageously expensive at €25 per day.
Original textTranslated by Google
Response from Property: Dear hotel guest, Thank you very much for taking the time to evaluate our hotel. We are very pleased that you felt at home with us and that you praise our breakfast offer - we are happy to pass this on! Be our guest again soon! With warm greetings, Sabine Lincke Team Assistentin
Guest User
Deluxe Twin Room
Stayed in May 2023
Business traveler
14 reviews
10/10
Outstanding
Posted on Jul 20, 2023
There were too many people at breakfast, but everything else was good
Original textTranslated by Google
Response from Property: Dear hotel guest, we thank you for your stay and for your time to leave us a feedback. We are very pleased about your positive evaluation, because it shows us that we were able to convince you. Your constructive criticism is very helpful and we will analyse it internally. Visit us again soon - we would love to be your host in Leipzig again!With kind regards, Sabine Lincke, Team Assistentin
Anonymous User
Classic Queen Room
Stayed in Aug 2023
Business traveler
57 reviews
8.0/10
Very good
Posted on Nov 25, 2023
The room was comfortable and clean
Original textTranslated by Google
Response from Property: Dear hotel guest, thank you very much for your highly positive evaluation and compliments. 5 stars - great! We are especially pleased that you felt at home with us and that we were able to convince and inspire you all around. Be our guest again soon!With warm greetings,Sabine Lincke, Team-Assistentin
Guest User
Classic Queen Room
Stayed in Sep 2025
Couple
13 reviews
9.0/10
Great
Posted on Oct 11, 2025
Eines der besten Hotels in Leipzig, kleine Mängel wie etwas Staub und ein wackliger Nachttisch. Der Wasserdruck ist in der 26. Etage auch nicht mehr so toll. Aber klasse Aussicht und alles was man braucht.
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Guest User
Classic Queen Room
Stayed in Jul 2025
Family
1 reviews
7.0/10
Posted on Aug 30, 2025
Venlige personale og rigtig fin beliggenhed. Værelset var for småt og dårlig rengøring. Hotellet virker meget slidt. Dejlig morgen buffet. Nemt gang fra hotel til byen. Ud over prisen på hotellet, tager de gebyr, hvis man vil benytte svømmebassinet og morgenmad.
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