This hotel was the worst I booked throughout my trip and not worth the price. Siblings, please stay away! First, the location: it takes at least 40 minutes one-way to get into Xijiang Qianhu Miao Village. This hotel is a few hundred meters from the West Gate, but you have to walk along the vehicle lane, watching out for cars. There's also a small curve on the lane, making it very dangerous. Plus, it's uphill and downhill, which is exhausting. The hotel staff doesn't offer pick-up from the West Gate, so you have to carry your own luggage. When I called, they were very cold! After entering the West Gate, you still have to walk through about 20 minutes of commercial street to reach the 'real' West Gate, so it's truly very far from the Miao Village! Second, the environment: you can see mountains, but not the Miao Village. Nothing special about it. When traveling in Guizhou, you see mountains everywhere, so why bother staying at this hotel just to see more? Third, the facilities: the air conditioner sounded like a tractor. If you don't turn it on, it's super cold because you're on a mountain, which kept me awake for most of the night. Also, the bathroom light was terrifying; it would turn off automatically after 20 minutes. Imagine you're brushing your teeth and 'click,' it's pitch black. Isn't that scary? This hotel was renovated a few years ago, but it can't hide the signs of age. Fourth, the cleanliness: I saw double eyelid stickers on the table, white stains on the sofa, and unidentified yellow stains on the curtains, etc. It was dirty! Fifth, the breakfast: it was like pig slop. My husband and I tried a bit of everything, but none of it tasted good. I just ate some bread, and there wasn't even butter, just jam. The food served before 8 AM was already basically cold! Finally, the service: the on-site staff were cold and unenthusiastic. When I asked questions online, they read but didn't reply, and all the answers were AI-generated. No human interaction? I was having a pleasant trip, but encountering such a terrible and not-cheap accommodation experience almost made me furious. This is a genuinely honest review; please, stay away!!!
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