Countryside Inn & Suites Omaha East-Council Bluffs IA

1. TV not functioning to watch shows. Typical implication that it's used to live stream your sexual rendezvous to foreign countries for profit. 2. Illegal entry by maids. 3. Lease contract not up held. 4. Face lift needed on this hotel. DIY.

Beware, my windshield got a chip in it from the carelessness of their lawn care service and had to be replaced. I witnessed them cutting the lawn the morning we left and blowing the grass and apparently rocks into all the cars that were parked in the lot next to the grass. At that time, I just thought it was pretty stupid of them. As soon as we left the hotel and got on the highway, we noticed a crack in the windshield and as we drove, it quickly spread. My son and I witnessed the lawn care service cutting the lawn that morning and noticed how fast they were going and they were not using bags on the lawnmower. My car was right there, along with a dozen or so other cars, right where the lawn service was blowing grass and rocks. I contacted the hotel the next day and the person who answered admitted that their lawn care service is careless, and they actually move their own cars when the lawn is being cut. Management would not reimburse me for the replacement of my windshield. The windshield had to be replaced and could not be repaired. There was no chip or crack in my windshield when I arrived. They told me “you park there at your own risk”. I told them I have no problem with that, but common sense is that you don’t blow rocks into your customers cars!!

We had a family reunion at Countyside was very accommodating! They let us use their meeting room, rooms were clean, pool was great, staff was very friendly, breakfast was warm and delicious. I would highly recommend this hotel.

The bed was very comfortable and the place very clean and new looking! The staff was very helpful and friendly! The breakfast had a good variety and was pretty good! The only thing I wished is that they would have had an elevator!

My husband and I booked 3 nights at this hotel. The hotel was conveniently located off I80, clean and had a friendly front desk person. The room itself was adequate, but towels only for one person, one bar of soap and minimal other items. We had to run down a maid or front desk person each day for these items. Hotel was noisy both with people talking and flushing of toilets and showers from other rooms. The breakfast that was included was basically excessively minimal. No attendant to speak to and if you arrived at 8:30 am there was almost nothing left to eat. All fruit and eggs were gone and since we were over a weekend, Saturday’s food was exactly what was left from from Friday. Nothing had been added. On Sunday at 8 am there was no food left but green bananas so we had to go to a restaurant (breakfast hours are 6-9 am). Maybe good for a quick overnight, but I would not recommend this hotel.