The linens were tattered, there were mosquitoes and bugs everywhere, the lighting was dim, the shower head couldn't be adjusted, and the hairdryer didn't blow hot air (though it was later replaced). The phone was out of order, and the female staff at the front desk was indifferent and cold, constantly looking down at her phone. Breakfast was the same every single day with no variety whatsoever and was absolutely terrible. To make matters worse, my child found a rotten lobster takeaway under the cabinet, presumably left by previous guests. If it weren't for the air conditioning keeping the temperature down, there probably would have been maggots crawling out [eww]. And there was an uncleaned betel nut bag in the hairdryer drawer… The only difference between a standard room and a business room seems to be the size; my self-funded upgrade was a complete waste of money. I've eaten here before, and friends have stayed here too (their experience wasn't great either). This time, experiencing it myself, it's truly hard to describe. Perhaps they act this way because they're the only hotel in town and face no competition.
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