Verified traveler
October 2, 2023
Before using this website I range the hotel because they only had one room left, and was assured this room faced the rear, away from the noisy bar which shuts at 3am. Turns out this was untrue, the room was on the front corner and the bar was 50 yards away. We could hear the noise through the night, it was vital to get some sleep hence why I rang.
There were also major problems parking, the hotel carpark was full, as was the big council carpark adjacent. I got locked away from my room because we got one card and my wife had gone to bed without a phone, so the security door to upstairs couldn't be bypassed. At this point the bar was shut (11pm) and there was nobody on reception, waiting 10 minutes. Luckily another guest let me through. The reception is meant to be manned constantly.
The room was a weird shape with a sloping floor and very old fittings with poor quality secondary glazing.
All in all a vastly overpriced, tired hotel which was OK but had major flaws, originating with an untruthful phone call.