Homeinn Selected Hotel (Gucheng Lijiang) Reviews

Response from Property: Dear guest, thank you very much for your evaluation and feedback! I'm glad to know that you are satisfied with our location, staff service, breakfast quality and room environment. We are deeply honored by this. For the 20-minute walk to the ancient city of Lijiang, we have specially prepared a detailed guide to the ancient city tour route, including recommended special attractions and transportation methods, hoping to make your exploration trip more convenient and fulfilling. In addition, if you need dining or activities, you are sincerely invited to inform us at the front desk in advance, and we will try our best to arrange it for you. Looking forward to providing you meticulous service again. Thank you from the bottom of your heart for choosing to stay with us, your satisfaction is our unremitting pursuit.

Response from Property: Dear guest, thank you very much for your affirmation and appreciation to us! We are honored to see that you are satisfied with the cleanliness of the room, the front desk service, and the compliment of the location. Your satisfaction is our unremitting pursuit goal. In response to your suggestions, we will definitely think carefully and continue to optimize the service and environment, aiming to create a more pleasant experience for every visitor. Looking forward to the opportunity to serve you again, please feel free to let you know if you have any suggestions or needs. We promise that every piece of your feedback will be valued and used to enhance our level of service worldwide. Thank you again for your stay and good comments. The beauty of Lijiang Old Town is waiting for your visit again.

Response from Property: Thank you very much for your positive review of the hotel, we are deeply honored. We are delighted to hear your satisfaction with the room, location, staff service and our coffee and tea. We are always committed to delivering an exceptional stay experience, and your feedback is what keeps us moving forward. Everyone on the hotel team will be encouraged by your recognition. We always believe that details determine quality, and we will continue to work hard in the future to provide you with more professional and considerate services through continuous improvement. We look forward to receiving you again, and we can do better in the journey of exploring the beauty of Lijiang with you. Thank you again for your wonderful review and I wish you all the best.

Response from Property: Thank you very much for your affirmation and feedback. I am glad that the cleanliness and location of the room have been satisfied with you. We know that every detail of the hotel is related to the guest experience, and your recognition is a great encouragement to us. For anything that is not perfect, your comments are like a compass, guiding us to continuously improve. Please continue to supervise our services and facilities, and please feel free to let us know if you have any needs and suggestions. Looking forward to the opportunity to serve you again and create a more comfortable and convenient accommodation experience for you.

Response from Property: 尊敬的賓客：您好！有時幸福衹是一種感覺，衹要用心感受，它時刻縈繞在我們身邊，記憶中的很多東西，因為幸福的感覺，時間再久，心境依然不變。享受生活，分享喜悦，感謝您對我們的喜愛，因為有您，我們是幸福的！一直以來的支持，感謝您對我們的關愛！

Response from Property: Dear guest, hello! Thank you for visiting us and sincerely appreciate your love and recognition. We are deeply touched that you remember the wonderful time you had here. It is our unshirkable responsibility to ensure that our guests enjoy a wonderful stay. We are deeply honored to receive your praise, and it also motivates us to continue moving forward. We look forward to having more opportunities to serve you!

Response from Property: Dear guest, hello! Thank you very much for your stay and your compliments! We are delighted to have brought you a wonderful time. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our passion and strive to make every guest feel at home. We look forward to welcoming you back! We welcome you back and wish you a happy stay!

Response from Property: I'm so excited to see such simple yet profound praise from our guests, and to see them so appreciative of our service. We at the hotel strive to provide every guest with the most attentive and meticulous service, bringing them a truly exceptional experience. Home Inn is a vibrant, youthful hotel, showcasing its unique charm with a simple style and warm, attentive service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every member of our family wholeheartedly and look forward to seeing you again.

Response from Property: Thank you for your stay and feedback. We are deeply sorry for the service attitude issue you mentioned and will make improvements immediately. We look forward to seeing you again.

Response from Property: Dear guest, Hello! Thank you very much for choosing Home Inn (Gold Label) Lijiang Ancient Town South Gate and sharing your experience. Your review is truly touching. We are delighted that your hotel provided you with a wonderful time. Your praise is truly encouraging, and we appreciate your valuable feedback. We will do our best to provide every guest with a home-away-from-home experience. Please come back often!

Response from Property: We are very sorry to have brought you an unpleasant stay experience, and we are deeply sorry for this. I accidentally slipped on the floor when checking out. This will never happen again. We will immediately check and strengthen cleaning and equipment maintenance. I am deeply sorry for your wound. The Yunnan Baiyao provided in the store is only used as an emergency measure. Next, we will train all employees on the correct treatment methods to ensure more timely and professional help. In addition, the room sound insulation issue is also a focus that we need to deal with immediately. We will conduct a comprehensive inspection and improvement in the short term to ensure that you can enjoy a private and quiet space during your future stay. We apologize again for this unsatisfactory experience, and we are taking effective measures to improve service quality and safety standards. Please believe that every feedback is a valuable opportunity for us to improve.

Response from Property: Thank you very much for your feedback on our hotel, especially for pointing out this issue. It is indeed a pity that you are disturbed by the sound of the external unit in the middle of the night. We sincerely regret this and understand that it has impacted your stay. Please accept our sincerest apologies. To prevent similar incidents from happening again, we took immediate measures: first, we will check and adjust the operating hours of all our equipment to avoid late-night operation as much as possible; second, we will strengthen communication with neighboring areas and seek ways to minimize noise. Your satisfaction is always our primary goal and we will continue to work hard to ensure that every guest enjoys peace and comfort. Thank you again for your corrections, and welcome to stay again. Let us have the opportunity to provide you with better service. We warmly welcome your return.

Response from Property: Dear guest, thank you for visiting the South Branch of Home Inn Lijiang Old Town. We apologize for not giving you a perfect stay experience. We will rectify the issues you raised immediately. If you have any questions during your stay, you can contact us at any time. Hotel room The service center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!

Response from Property: Dear customer! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities, so that our services will become increasingly perfect. Welcome to visit us again.