Banyan Tree Lijiang

My stay at Banyan Tree Lijiang was a much needed respite from the buzz and busyness. Nestled against the breathtaking backdrop of Jade Dragon Snow Mountain, the resort seamlessly blends traditional Naxi architecture with luxurious comfort, offering a serene escape from the everyday hustle. What truly elevated my experience, however, was the exceptional service, most notably from Elin. From the moment I arrived, her warm hospitality made me feel incredibly welcome and valued. She handled all my queries with remarkable promptness, ensuring that every detail of my stay was seamless. Beyond her efficiency, Elin went above and beyond by providing invaluable travel advice. Her insider recommendations allowed me to navigate the local culture and scenery like seasoned travellers. Banyan Tree Lijiang is a stunning property with sumptuous treats, but it is dedicated and passionate staff like Elin who turn a great vacation into an unforgettable memory. I cannot thank her enough for her kindness and professionalism, ensuring that my needs are met and I am safe in a foreign land.

The location is nearby the ancient city, staff is friendly and with superb view. During our check-in, Abby Hu who helped to process our check-in made us felt welcome and even helped to upgrade our room without us asking. Elin Zhou from the concierge team was super helpful, always there to help with all the requests be it in the early morning or late night. Bravo to the Bayan Tree team!