Echarm Plus Hotel (Lijiang Old Town)

The hotel overall is great, super clean, the room is big, the lighting is very good, the breakfast is rich, the snacks and fruits are also good, very nice

Facilities: Chain hotel, definitely good and relatively complete. Cleanliness: Both the room and the lobby are cleaner and tidier than the lobby. Environment: You can see the snow-capped mountains, it's relatively quiet, and it's very convenient to eat. There is a snack street nearby. Service: The front desk is very welcoming. The price/performance ratio is very high. It is the off-season for tourism. Not many people

The hotel room is large, clean and very comfortable. The room has floor-to-ceiling windows that I like, and the light is very good. The facilities are complete and new. The service attitude of the hotel staff is very good.

The hardware facilities are complete and the service is good. The room is clean, hygienic and quiet. I helped to book a discounted Eternal Love Ticket. I feel very good👍

The flower cake the young lady gave me was so delicious. I was about to go out. She asked me how my stay was, were I satisfied? When you come to travel, I will send you some of our specialties. When you come back, I will eat this for breakfast. It is so delicious. I asked the lady about a delicious restaurant. She was very polite and asked me what kind of food I wanted to eat. Then she told me.

The waiter was very nice and enthusiastic. He treated us to a latte. He also used a robot to deliver it to the room. It was super cute and gave each of us a piece of hand balm. The hotel is not far from the Old Town of Lijiang and you can walk there. If you don’t want to leave, you can take a taxi which is very convenient.

Facilities: The underground parking lot is spacious and safe. Remember to tell the front desk to register your license plate. The wet and dry separation of the bathroom is very useful. There is a safe. Hygiene: 70 points. The towels and bedding are very clean, and the bathroom is equipped with alcohol wipes, which is more considerate. But~~If you can’t clean the fabric sofa, don’t use it. Too many stains will look bad. Environment: Facing the street, the view is good if the floor is high, but the traffic thoroughfare downstairs is too noisy. It's close to Heilongtan Park. There are many restaurants, supermarkets and pharmacies nearby, so it's very convenient. Service: 60 points, mainly for the rich breakfast. The service is not proactive at all, not what is praised in the reviews. If you don’t ask for free coffee or milk (you can only choose one of the two), no one will mention it, and the same goes for parking license plate registration. This feels so bad! If you can't provide proactive and enthusiastic services, don't claim to have them. In short, the service level is still that of a fast hotel, but the fees of a big hotel are charged. The competition among hotels in Lijiang is fierce. Next time, I will choose a big hotel with stable service quality.

The hotel has a good environment and you can park for free. The location is great and you can get a taxi at the door. The front desk service is too enthusiastic and you will get a cup of hot water to warm your hands when you enter the store. It is very thoughtful. The room cleaning is very timely and efficient. The staff are very dedicated. Able to handle problems in a timely manner and put yourself in the customers' shoes. A very satisfying stay experience, especially the free coffee upon check-in, which was unexpected! Because the room we booked cannot see the snow-capped mountains, we upgraded the price to a room with a view of the snow-capped mountains. The key point is that you can see the snow-capped mountains while lying down in the room. What a blessing!

I am very satisfied with the room and the service is very considerate. I will come again next time