Jam Hotel Lisbon

very stylish place. nice rooftop pool. it has an industrial design and the trimmings inside are quite nice

Great hotel, especially for the price. Very friendly staff we will use it again next time in Lisbon

The room space and interior is well designed. There is a communal coffee, tea and hot water dispenser next to the lift lobby at each level which is interesting. The area is really close to quite a few embassy and one can enjoy the Tejo/Tagus River at the rooftop bar and rather close to Belem Tower as well as LX Factory.

Not happy with the customer service. Booked the room on the day before and on the day couldn't travel as my partner fell sick. I very requested for a partial refund which was rejected which I believe is not fair as I didn't use the room. They should have refunded a percentage of it given that not used the facilities at all.

Decent location in Lisbon. The idea of “industrial chic” is interesting but not practical. In room amenities were good but could have been better with a couple of minor changes. For example in my room the thermostat was in a shadow which meant I couldn’t see the labels on the buttons. The staff were incredibly friendly and helpful whether with helping find local attractions, assisting with anything around the hotel, or notifying people that their delivery or cab had arrived. Overall a very nice place with excellent staff but the design of the hotel favours form over functionality.

Nice place for a family, good location close to the centre. Late check-in was no problem.

Very cool, trendy hotel, situated in a very central location. All of the decor and atmosphere was very well thought out and unique. Each floor had a coffee machine with pods of coffee readily available which was very convenient. The rooms were clean and everything worked as it should. Just note, when we were there, there was some construction going on either nearby or in the building that started around 8am each day. We were already up at that time so it wasn't a huge issue but if you plan on sleeping in it may be disruptive.

Nice hotel. Rooftop bar & pool good- mixture of guests. Staff friendly. Room facing road wasn’t that quiet but not too bad. Overall nice vibe.

I have to say that it’s a great interior design example of roughness and boldness to show the character of raw material such as sement and pipes exposed inside of room. But in terms of functionality there is a lack of amenities inside of room. There is not a little water heater for hot water.