The Ivens, Autograph Collection

The Ivens is a lovely hotel, centrally located. The staff is helpful and friendly, and the bar is gorgeous and a great place to meet friends. The only issue is the size of the room. At first we were in a room where we could barely walk around the bed, then upgraded to a bigger room that was ok. Loved everything about the place except the room size. So if that doesn't bother you, then this is a wonderful hotel.

Beautiful hotel with a great location. We were about a ten-15 minute walk from most of the places we planned to visit. The staff was top notched and extremely helpful. The breakfasts were served in the adjoining Rocco restaurant which has a lovely setting. We will return

Delightful atmosphere and very helpful concierge and staff! The central location in Lisbon offers so many opportunities to explore, and the rooms are gorgeous, clean, and atmospheric. Rocco is also certainly worth checking out, but it can be crowded and a little slow on the service side.

Great location. Excellent service. Staff always responsive, helpful and accommodating. Comfortable room. An ideal hotel for visiting Lisbon. Will definitely stay at The Ivens when I return to Lisbon. I highly recommend this hotel. It deserves the 5-star status.

The hotel is in a centrally located area in the Chiado district . Within walking distance to a lot of sites. We stayed for 7 days and it did not disappoint. The staff and the concierge were very helpful and friendly. Our room albeit small was manageable. It was very clean and comfortable. The Gastrobar was worth a visit. Bartenders were attentive. The food and drink selection was very good. Reservations are highly recommended. The hotel is well appointed and well curated . My husband and I were very happy to have come across The Ivens. It was a good base for a one week stay in Lisbon and would definitely stay there again.

There are lots of good things about this hotel. The location, in a historic neighborhood walking distance to many restaurants and attractions was perfect. They had a very cool bar downstairs that was fun. There was a beautiful garden room where we had breakfast every day. The beds and pillows were comfortable. The staff was friendly and helpful for the most part. Unfortunately, there were a few negatives that would make me hesitate to stay at this hotel again. The biggest negative was the size of our rooms which had no closets. The bathroom was tiny too. The lighting was bad and there was only one small window in the room. It was very difficult for more than one person to be in the room at a time - we kept bumping into each other. We lived out of our suitcases for the 3 days we were there as there was nowhere to put anything. I understand it's a downtown city hotel, but for the price, we expected a more comfortable room. The breakfasts were good, but the service was fair at best. Each morning we had to ask an average of 3 times to get a cup of coffee. The positives outweigh the negatives, so I still would recommend this hotel for others provided the room size and slow service at breakfast are not deal breakers for you.

Beautiful hotel in a terrific location. Personnel were super friendly and helpful; the adjacent restaurant/bar was a destination in its own right. Room amenities were of great quality. We especially loved the towels. No hesitation in recommending The Ivens to others.