R. de Dona Estefânia 24, Arroios, Lisbon, Lisbon District, 1150-134, PortugalView hotel details
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Guest Reviews of Hills Hotel Lisboa
8.2/10
Very good
111 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.1
Amenities8.2
Service8.2
Cleanliness8.2
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All reviews(111)
Positive reviews(10)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Standard Twin Room
Stayed in Mar 2026
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Apr 14, 2026
This was a very clean hotel. The service was excellent, and I'd love to stay here again. The bed was clean and super comfortable.
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Guest User
Standard Double Room
Stayed in Feb 2026
Couple
1 reviews
10/10
Outstanding
Posted on Apr 1, 2026
Comfortable, good location which enabled us to walk around Lisbon and very friendly staff.
Guest User
Standard Twin Room
Stayed in Mar 2025
Business traveler
22 reviews
8.5/10
Very good
Posted on Apr 10, 2025
Have balcony which is good for more ventilation. Room is spacious.
Guest User
Economy Double Room
Stayed in May 2025
Couple
1 reviews
8.0/10
Very good
Posted on Jun 16, 2025
Good clean and neat! Nice staffs
Guest User
Standard Double Room
Stayed in Mar 2026
Business traveler
1 reviews
3.5/10
Posted on Apr 7, 2026
The rooms were much smaller than expected; the photos on the website weren't accurate. Our room was barely breathable, the air conditioning wasn't blowing any air, and the window only opened a little. Water leaked from several places in the bathroom when we showered. On the plus side, when we complained, they moved us to a superior room at no extra charge. Yes, this room was better and had a terrace, but the heat and the broken air conditioning were still the same. However, we were able to open the sliding door to the terrace to let in some fresh air and be able to sleep.
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Klagita
Economy Double Room
Stayed in Oct 2025
Couple
16 reviews
8.5/10
Very good
Posted on Nov 29, 2025
An average hotel. The location isn't exactly convenient; we mostly got around by taxi. If you plan to walk, it's better to choose a more central location. The room was small. The breakfast was good, plentiful, and delicious. They offer luggage storage for a fee.
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Flotty
Standard Double Room
Stayed in Aug 2025
Couple
12 reviews
10/10
Outstanding
Posted on Sep 14, 2025
It's a decent hotel, but it doesn't feel like a 4-star. It's a good option if you need to stay close to the center; the rooms are clean and the staff is friendly.
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Karen_Cheng
Standard Twin Room
Stayed in Sep 2024
Family
4 reviews
9.5/10
Amazing
Posted on Nov 6, 2024
When I booked the room, I saw reviews saying that the reception staff were unfriendly to Asians, so I hesitated for a moment. No! This is a very friendly and comfortable hotel. The place is small but clean and the bed is comfortable!
The Portuguese tarts for breakfast are better than the two famous ones outside~
Unfortunately, I didn't get to redeem the welcome drink.
The staff are very nice and there is a very good Asian restaurant nearby (Royal Family).
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Anonymous User
Standard Twin Room
Stayed in Dec 2024
Couple
4 reviews
9.5/10
Amazing
Posted on Feb 11, 2025
The room we were initially given was not ideal, but after communicating with Ctrip, we were given a better room. I give this room a thumbs up! I will stay in this hotel again.