Hotels in Baixa, Lisbon

The security situation was not too bad, and it was very clean. There was a bus stop right in front, and the location was very good. Cleaning was done every day, and the beds, toilets, and bathrooms were all perfectly cleaned. We were also grateful to receive 1 liter of water for free every day. The only thing that bothered me was that the walls were thin, so there was noise coming from all over the place.

This hotel is extremely convenient and close to two metro stations. It is important for travelers that are looking to travel with public transportation. Also it is close to shopping streets, restaurants and a super market. It feels safe to stay here too.

I spent a 5 nights at My Story Rossio and here are some of my thoughts: PROS: - Excellent location. Hard to beat this prime location. It's at the heart of the city with lots of things to do in proximity. There's also a Metro station across from it so you can take the subway directly from the airport. - Nice decors and overall pretty clean. CONS: - The biggest issue I had during my stay was the poor structure of the building leading to disturbing loud noises. During housekeeping hours, the door to the cleaning supplies kept being slammed. Every time it was slammed, my whole room shook and I jumped up. I called the front desk asking if they could be more gentle with the doors. I was told that that was the way housekeeping was and to call back only if it still happened after 5pm (after housekeeping hours). It was impossible to get any rest during the day. I understand that housekeepers need to do their job but I wonder if this issue could be fixed simply by changing the door hinge to a slow close hinge. Also, in the middle of the night, I would wake up by the creaking noises of people above me when they walked across the room. - Second issue was the thermostat. It was not adjustable and could only be controlled by the front desk. For some reason, the hotel decided that all the rooms needed to be in heating mode during the night. It was so hot and stuffy that I was not able to sleep for many nights. I had to call the front desk in the middle of the night to turn it off but sometimes it would automatically switch back on. Then I requested to have the cooling instead of heating on but it would be too cold at night and there was no way to dial it myself. So throughout my stay, it would feel like being inside either a sauna or a freezer.

Excellent clean hotel for a 3 star!! The staff are fantastic and very friendly and very helpful. A big thank you to Receptionist IGOR he was so kind and helpful to me. Many thanks!! Obregado⭐️⭐️⭐️⭐️⭐️

The hotel's location is great, close to public transport, including the metro and the famous Tram 28, and also near major attractions. It was very clean, my only complaint was the lack of disposable slippers, but everything else was excellent. The service was very thoughtful; we were originally scheduled to check in at 3 PM, but when we wanted to drop off our bags in the morning, they allowed us to check into our room immediately.

The location was fantastic, right near Liberty Avenue, perfect for walking around and shopping. The triple room wasn't huge, but it was clean and tidy, and the staff were friendly. I originally booked thinking there was paid parking available, but it turned out there was an issue with the car park, so we couldn't use it. This meant we spent our first day driving around looking for a spot. Parking in the city center is quite complicated, so we ended up using an underground car park beneath a commercial plaza. They charged every 15 minutes, and it cost over 37 euros for one night! Luckily, the next day was a Friday, and from 7 PM on Friday until Sunday, parking was free.

Have a great stay at Turim Europa Hotel. Right from the bell service personnel, front desk (special thanks to Clara and her team members for their exceptional service), bar tenders and housekeepers. The hotel is surrounded by great varieties of restaurants. You MUST try Cardo Restaurant to taste the traditional Portugese cuisine and drinks. The service is excellent and the food are delicious. In addition, it’s only take 5 minutes walk to the Parque metro station (Blue line), which is one of the major tourist attractions line and easy accessible to others line intersections. And less than 5 minutes walk to the Pink metro line to get to the airport from the hotel. Thank you Trip.com for providing with the great accommodation selection on your site. And it makes me have a great and happy memorable experience during my stay in Lisbon.

It's right next to Santa Justa Elevator! The facilities are clean and friendly, and the interior is spacious and satisfying! There was no water, so I bought it at a separate store.

First and foremost, the room is really nice but the hotel got to carry out serious review on its service standard.  After travelling to so many countries and staying in so many hotels, this is the first time I encountered that a hotel that doesn’t loan an umbrella to its guests on rainy days.  Next, we were given welcome drinks which we had them, sitting in the hotel lobby which is next to the bar counter.  Guess what, a staff came over and rudely told us that “we are NOT ALLOWED” to sit here and consume the welcome drink and have to do that at the bar counter”……yes, NOT ALLOWED are the exact words used.  Well, I am convinced that I will not recommend this hotel to anyone and neither would I stay in this hotel again.

Given the price, some of the issues are somewhat understandable, but the facility was significantly more dilapidated than shown in the photos, and it had a distinct odor. I was looking for an inexpensive private room, but if I had known the extent of its condition, I absolutely would have spent more money to book a different place. The chair cushions were falling apart, and the old window wouldn't open or close properly. The clothes hangers themselves looked like salvaged, dented, and paint-peeling items.