Lithonia Hotels with Airport pickup service

Customer service is horrible

The hotel isn’t far from I-20 and is situated on the back side of a mall. There are several restaurants around the mall to have dinner. The hotel looks like it has been updated. The lobby and hallways were clean and sanitizer stations were available by the elevators and lobby. However, staff members were not wearing masks if that is important to you. The staff was friendly. I wasn’t welcomed as a Gold member or any perks explained like free high speed internet like at most hotels. When I asked if there were any upgrades available and they told me that they were out of King rooms and the high floor rooms were booked. The parking lot was pretty empty so I checked the app to see if I could reserve a king room and King rooms and studios were available to be booked so it seemed like they just didn’t want to do an upgrade. My room was clean I thought until i went to shower and found the last occupants wash rag hanging over the shower rod! Yuck! That makes you question how thoroughly the room was cleaned. The shower would only get lukewarm and the bathroom fan didn’t work. We went to get ice and the machine on our floor is unplugged. I expect more from a Marriott brand hotel.

This by far is my favorite place to stay in Lithonia. The staff is very pleasant. The housekeeping staff greets you every morning with big smiles and sometimes a few jokes. The managers are so nice and really make you feel welcome to this small quant hidden gem of Lithonia.

Hotel rooms and lobby recently remodeled and smells fresh too, accept when you have neighbors smoking right outside the door, I understand hotel cant control what other guests do but extremely annoying that I had ask all 4 of them to smoke across the parking lot. Check in manager very professional and accommodating. Room very large and spacious, with microwave and refrigerator. Only negative was after leaving my cold drinks in the refrigerator hours later when I returned was a hot box, also evening clerk is not the friendliest. Overall great price and would stay again.

These people that someone who never checked me in before check me in double charge my card didn't tell me that they double charge my card and I could have used a different card then had the audacity not to give me a check out

With a stay at Signia By Hilton Atlanta Georgia World Congress Center in Atlanta (Downtown Atlanta), you'll be within a 15-minute walk of Mercedes-Benz Stadium and State Farm Arena. This upscale hotel is 0.9 mi (1.5 km) from National Center for Civil and Human Rights and 1.1 mi (1.8 km) from Georgia World Congress Center.Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.Enjoy Italian cuisine at Capolinea, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and 54 meeting rooms.Make yourself at home in one of the 976 guestrooms featuring espresso makers and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and separate sitting areas.

Stayed two nights for a business conference nearby. Called to see if I could check in early to attend a virtual part of the conference from the hotel room - Star was so helpful and kind! She went above and beyond to make sure that a room would be ready for me in time for the virtual meeting. She called me back even before the time she said a room may be ready, and I was able to check in early with time to spare before attending the meeting! Star even offered to help me take my things from the car to the room (though I declined her assistance because I'm used to doing everything myself LOL). Star was very knowledgeable about the amenities and the activities near the hotel - she checked on me several times while I was there - it made all the difference! There was another large group staying at the hotel - two buses - and so it was a little noisy on my last night - most were teens, I think - but nothing outrageous (I did not complain, just mentioned it at checkout as I heard several others from our group had (worse) experiences with the large group). The rooms and hotel grounds were exceptionally clean and I saw staff cleaning almost constantly. Included breakfast was pretty good and just about something for everyone - yogurt, grits, breakfast bars (granola, Nutrigrain), muffins, bagels, toast, donuts, pancakes, sausage/Canadian bacon, eggs/omelets/frittatas, cereals, fresh fruits, milk, juices, oatmeal, coffee, hot chocolate. Coffee and hot chocolate available in the lobby 24-7 - complimentary. Ice machine with buckets and extra cups on the main floor near elevators. Pool table in lobby. Cubbies to work in lobby with USB ports. Nice outside area to socialize, relax, or smoke (if you're a smoker). Shampoo, conditioner, and body wash dispensers in shower, along with hand soap and lotion dispensers in bathroom - not the most expensive, but not the cheapest, either - I used them and appreciated that I did not have to pack extra stuff for a short business trip! No microwave in room, but one in lobby for everyone to use. Small fridge in room. Iron and ironing board in room. Laundry available (did not use). Climate control easy to use and worked well. No complaints about this trip/hotel/staff at all!

, It's a good accommodation for business travelers because it's a washing machine and a dryer Very clean and location is good!

Our room was clean and our bed was comfortable. Good to have a microwave and refrigerator. TV was large! Plenty of hot water. Our room was quiet - we couldn't hear sounds from anyone else's room or outside much and the heat/AC unit was quiet as well. The staff was pleasant at check-in and check out. This hotel is an excellent value - I will choose it again when we are in the area.

Our room was clean and comfortable. I reserved a non-smoking room, however, I still smelled cigarette smoke from in my room. A non-smoking room should not be within smelling distance of a smoking room. And when there are designated rooms, that doesn't mean I should smell smoke in the stairwell either. We tried to take the stairs b/c the elevator was SLOW, but couldn't even get up one flight due to the smell of cigarette smoke. So we waited on the SLOW elevator. Later, saw cigarette ashes and butts down the hallway to the staircase, and saw additional cigarette butts in the stairwell, then realizing the smell was too strong to enter again. I mentioned this to the person at the front desk and she advised she would report it. When we finally checked out, those same butts and ashes were there and we couldn't enter the stairwell for a third time. When we got off the elevator, the smoking ”area” outside had people smoking but they had the door propped open, so that smoke was entering the building. I once again told the front desk, and I was just told, ”Yeah that door is broke, and the cards don't work for that door.” Not very hospitable, and didn't offer anything for me. If you can't stand to be around cigarette smoke, don't stay here. I guess I will always find a complete smoke-free hotel from here on out.