I picked this hotel because ******* listed it at Excellent. Boy was that a lie! I feel duped by the reviews. We had a room where the sink could only trickle water. So we used the tub to wash our hands and brush our teeth. Our room wall had a giant crack running down it and cracks in the ceiling. The hotel halls are dark with poor lighting and the carpet needs to be replaced. The bed frames squeaked everytime you rolled over. Our room had a musty weird smell. The lobby chairs were very used and dirty. However, the shower and bathroom was very clean. We always had shampoo, conditioner, and soap. The shower was always hot with good water pressure. Our beds were always made. The trash and floors were always cleaned in our room. Though we were walking distance to the airport we didnt hear the planes and rarely heard the train. Parking was just fine. We don't eat a big breakfast so scrambled eggs, sausage, waffles and biscuit was a big selection. The staff seemed depressed or annoyed to be working. It didnt matter which day or which staff you saw they just didn't seem to want to talk to guests. It was the weirdest thing to see introverted staff working in the hospitality industry. Although, this could be the culture of Arkansas because we didnt find anyone all that friendly or social in Arkansas. Are Arkansas people chronically depressed and unfriendly?
