Crowne Plaza LIVERPOOL JOHN LENNON AIRPORT by IHG

I had a disappointing stay at this hotel and would not recommend it based on my experience. First, the heating in the room was not working. Although a small portable heater was provided, it was not effective enough to keep the room warm, making the stay quite uncomfortable. The room itself felt outdated and poorly maintained. It was very dim, with no ceiling light—only several lamps that did not provide sufficient brightness. Additionally, the electrical appliances appeared old and in need of replacement. There was also a noticeable smell in the room, which made the environment feel unclean. This concern was further reinforced when we were given only one key card, while another card was already inserted in the power slot. This made us question whether the room had been properly cleaned or if it had just been vacated by previous guests. I requested a room change, but it was denied on the grounds that the hotel was fully booked. However, shortly after, I noticed another couple checking in, and the same room type was still available for booking online. This inconsistency was frustrating and disappointing. Lastly, the soundproofing was poor. We could clearly hear people talking outside around midnight, which disturbed our rest. Overall, the stay did not meet expectations due to multiple issues with comfort, cleanliness, and service.

Nice hotel . Nice staff. Did not eat in hotel. You can jump on bus outside hotel and be in Liverpool town centre in 35 minutes only cost £2.good room on ground floor. Parking for £6 a day.big cinema opposite hotel with retail park with shops and places to eat. Stayed for the weekend and enjoyed it.

Great value hotel with friendly & helpful service. Room decor a little dated but impeccably clean and with comfortable beds. Hotel is old airport terminal and there are old planes on the ‘airside’ behind the building!

lovely Hotel, Friendly Staff, Not a bad location, Would Recommend.

The Crowne Plaza Liverpool Airport was clean throughout, very comfortable bedrooms (We had a double bed in one room 003 and 2 doubles in another 049). Staff were very friendly and helpful.  Food: We had food in the restaurant area on the first night. 2 of us opted for the tuna and one for the ribeye steak. The steak was beautiful. The tuna had to go back for extra cooking as they were both still swimming. Apparently there was an ‘agency chef’ in the kitchen. Tuna was very tasty when we got it back.  We would all definitely stay again the next time we visit Liverpool. 

Beautiful hotel. My ex-colleagues and I meet up each year and stay the night here. The staff are very friendly and helpful. The price could easily be twice what you pay and would still offer excellent value.

Very old, dated hotel. No AC working. Room was clean. No sanitary kits included (4 star hotels usually have). Location good for airport but not city exploring. Had to pay for parking (not nice). Wifi was good. TV didn't work properly.

Easy to book... Very friendly staff... Breakfasts lovely.. Professionalism to the highest standard... Big thank you to all the staff and management...

Decent hotel. Art deco building so quite unique space. Room was spacious bathroom had nice rain shower. Breakfast had everything you would. It’s not cheap but you get what you pay for. Would stay again.