SureStay Plus Hotel by Best Western Chicago Lombard Reviews

Musty odor when entering the room for the first time, had to buy air freshener. Bed bugs bit me during the night and room was infested with spiders and fruit flies.

Amazing staff. Always helpful. I can’t wait to come back. Thanks for the pleasant stay!!!!

Hotel Is nice, good breakfast, rooms are ok but there was an ants infestation in our room.

good location and very safe area in chicago , close to malls and restaurants

Good service and very nice facility

Very great experience will definitely come again

The places was nice and cozy for the type of hotel it was, I was very impressed. I expected a motel 6 type vibe but it wasn’t at all, I would stay again.

Hotel is always clean and staff is friendly.

Dated rooms. They jack up the prices the next morning.

Very nice and comfort hotel in the peaceful area Nice breakfast available for guest staying since early morning. With lot of free parking area outside hotel. Attached sunrise view outside hotel

Overall, it's quite good. The environment is quiet, but getting a room depends on luck. The shower facilities are a bit difficult to use; you'll need to figure it out. Some rooms don't have a microwave, which is inconvenient.

Parking was convenient and breakfast was simple but a good experience.

The hotel was very quiet.

Good location close to main roads. Ample free parking. Welcoming staff. Basic breakfast that doesn't hit too hard or too hard. The rooms are large but a bit shabby. Cleaning is not daily. Bathroom acceptable.