We are moderately satisfied. First of all I would give the hotel a MAXIMUM of 3 stars. We stayed in a few 4 star hotels on our Indonesia trip, all of which were a lot better. We asked the hotel in advance if there was a transfer from Bangsal. We were then assured that a driver would be waiting for us (for 650,000). However, nobody was at the port and we waited about 1 hour until we were there and organized the transfer (for 450,000). In the hotel we were then accused of not having waited for the driver and were therefore received rather unfriendly. This unfriendliness then persisted. (However, the manager was very friendly) For the departure we asked for a transfer to the ferry to Bali, 40 minutes away, which we were offered for 400,000. We then asked if there was a cheaper alternative (because the price seemed very high to us). We only got a snappy reply that this was the price of the hotel. The food is very expensive! It's not great, but it's not bad either. We were able to rent snorkeling equipment for 100,000 and did great snorkeling right in front of the hotel (lots of fish, starfish, etc.). Was super nice!
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