To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.4
Service8.6
Cleanliness8.8
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All reviews(88)
Positive reviews(80)
Reviews with photos/video(15)
Awesome rooms(24)
Delicious breakfast(18)
Great service(18)
Easy to get around(16)
Close to metro(11)
Awesome stay(9)
Convenient for shopping(9)
Great value for money(7)
Negative reviews(8)
MEISHANIS
Standard Double Room with Sofa Bed
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Sep 30, 2025
Very comfortable but a bit far from Central London. The bus stop just infront of the hotel.
Guest User
1 Double 1 Single Standard
Stayed in Oct 2025
Family
6 review
9.5/10
Amazing
Posted on Nov 18, 2025
Quite new hotel, friendly staff, good location, close to the transportation, quick trip by jumping onto the underground to the Centre London. We have lived here a few times, will definitely go back again.
Guest User
Premium King Room
Stayed in Oct 2025
Couple
1 review
8.0/10
Very good
Posted on Nov 2, 2025
Only stayed 1 night but the room and reception area were very clean and comfortable. Can’t comment on the food as we did not eat here. The staff we dealt with were professional and courteous.
Guest User
1 Double 1 Single Standard
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 29, 2025
Had an amazing experience with my mom and daughter was the best place to stay for our 2 days visit to london highly recommend
Ikram_rh
1 Double 1 Single Standard
Stayed in Sep 2025
Family
5 review
9.5/10
Amazing
Posted on Oct 17, 2025
We had an amazing stay
Room was always clean the beds were comfortable + it has a kettle with tea and coffee bags restocked everyday🥰
Great location the circle line underground was only 5-6min away by foot a few stops to notting hill and about a 20min ride to the city center
There's Grocery shops and a few restaurants nearby
Staff were kind and helpful
Highly recommend!
Guest User
Standard Double Room with Sofa Bed
Stayed in Jul 2025
Family
1 review
3.0/10
Posted on Aug 6, 2025
The hotel’s check-out time is clearly 12:00 noon, yet a staff member rudely knocked on our door at 10:45, asking if we were checking out. My family and I were still fast asleep, and we were absolutely furious that she disturbed and woke us up so early without any valid reason. On top of that, the hygiene was terrible — there was a lot of hair all over the floor. This is completely unacceptable and shows a lack of respect for guests’ privacy, rest, and basic cleanliness.
Guest User
1 Double 1 Single Standard
Stayed in Jul 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Sep 24, 2025
Great location and simple room with everything you needs for the price of it.
Guest User
Premium King Room
Stayed in Apr 2025
Family
30 review
8.5/10
Very good
Posted on May 23, 2025
The service provided is considered as very good. The restaurant food is also fine. The location is convenient for buying daily needs.
Guest User
Standard Room
Stayed in Aug 2025
Business traveler
27 review
8.0/10
Very good
Posted on Sep 28, 2025
Good experience in the hotel. It’s not expensive in London.
VictoriaDD
Accessible Standard 2 Single Room
Stayed in Feb 2025
Couple
7 review
6.5/10
Posted on Apr 3, 2025
The hotel is generally okay, but it doesn’t quite meet the standard of a four-star property. The facilities feel a bit outdated, and the room became too dry when the air conditioning was on overnight, making it difficult to sleep comfortably.
Vee W
Standard Double Room
Stayed in Feb 2025
Couple
1 review
9.5/10
Amazing
Posted on Mar 10, 2025
Stay was lovely! It was quiet, clean and all around pleasant would recommend for short or long stays in london. Super easy to get to the city centre :)
Guest User
Standard Room
Stayed in Sep 2025
Solo traveler
3 review
8.0/10
Very good
Posted on Dec 4, 2025
The room is comfortable and large
Guest User
Standard Double Room
Stayed in Oct 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Nov 11, 2024
I was greeted warmly and was also informed that I was upgraded which was a lovely surprise. The room was spacious and clean and the note in my room informed me of my member perks which was a late check out which I was also able to take advantage of. Overall, I was able to enjoy the location with the shopping centre a few stops away and also work in peace. These small upgrades really just made my day better and helped me plan my days.
Guest User
Standard Twin Room
Stayed in Aug 2024
Family
10 review
9.0/10
Great
Posted on Oct 2, 2024
Only 5 mins away from North Action Station.
Great services, nice room and the breakfast is good.
A new Chinese supermarket nearby, but could find any restaurants around.
There is a huge shopping mall, Westfield, in Whitecity, which is just two stations away.
Price paid is good value for money 😉
Guest User
Standard Twin Room
Stayed in Aug 2024
Solo traveler
1 review
3.5/10
Posted on Sep 19, 2024
This hotel is ****
Key Card is not working for 3-4 times after a long exhausted day and keep on need to renew my key card
Clean up my room but not the whole room properly , not to mentioned even lost my own brought pillow case
Will never come back again ever