Park Plaza London, Park Royal Reviews

10 stars hotel!!! Excellent in every aspect. Thank your

Great service from the staff, they always treat me well here! Will definitely continue to book at this hotel

Very friendly staff and great customer service, the food in the restaurant was very good value for money

This is my third time staying at this hotel. The location is excellent, right across from the Piccadilly Line's Hyde Park Corner station, making it very convenient to get to central London. It offers great value for money.

Stayed for 5 days and the house keeping does not happened for a single day. Upon information guest service, received rude response in return — fulled booked hotel and not enough staff for house keeping. I would like to remind you that this is part of Raddison group hotel

I've lost count of how many times I've stayed here, always drawn back by its great value for money and excellent service. First off, the location isn't central, but there's a subway station right across from the hotel, making public transport super convenient. The hotel also has its own parking lot, so it's a good option if you're driving. It's not far from Wembley, either, so it's a solid choice if you're here for a concert. Plus, there are lots of restaurants across the street, mostly fast food, but there's this one Turkish place that's really good. Honestly, a few times we've booked this hotel just for that restaurant! There's also a cinema nearby. The room facilities show some wear and tear compared to a few years ago, but it's within a reasonable range. There's air conditioning in the room, and you can adjust the temperature yourself. Just note that the hotel doesn't provide toothbrushes, toothpaste, or slippers, so remember to bring your own. We didn't eat at the hotel, so I can't comment on the dining. They do have their own restaurant, though. The front desk service is excellent. Staff members who've seen us before even greet us specially – they're very friendly. If you need anything, you can just call the front desk directly, and they're pretty quick to respond. Overall, it's a hotel with great value for money.

Please be aware that once payment is made to this hotel, it is absolutely final, and they will not issue refunds under any circumstances. Therefore, if your travel plans are not set in stone, I strongly advise you to reconsider staying here. In particular, Ms. Nina from the hotel has an unyielding and uncompromising attitude. Even in the event of an act of God or unforeseen circumstances, she insists on strictly adhering to their no-refund policy. Be warned, even if London were to be bombed, you still wouldn't get your money back.

Enjoyed the hotel and friendly staff. Car park expensive and always full, overflow car park full of rubbish

I've stayed here a few times for business trips to London. It's very convenient, close to the tube station, just a few minutes' walk to the hotel, and check-in is quick. Service: The staff are very welcoming. Cleanliness: It's clean. Environment: Pretty good.

Cool and calm environment

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So far so good Price in London is reasonable Hotel parking need to be paid but so common in London £15 per day Room not bad at least clean Very close to station Staff always too busy need to wait for like 15-30mins to ask them For help

The room was just okay. I booked for three nights and tried to change it to two several days in advance, but they wouldn't allow it. The hotel showed a real lack of respect for guests. I don't recommend staying there.

Good place but long time side london