Anonymous User
September 20, 2025
My stay at this hotel had both positive and negative aspects.
Check-in and Check-out
The check-in process was not as smooth as I have experienced at other hotels, and it set a less-than-ideal tone at the start. On the other hand, check-out was seamless and efficient, with the option to complete it online adding extra convenience.
Room
The room itself was modern and came with a lovely view, which I appreciated. However, the bedding was a disappointment. The bedsheets carried a musky, sour smell and did not feel fresh, which is below the standard expected of a quality hotel. Unfortunately, the towels had a similar odor, which detracted from the otherwise clean bathroom. On a positive note, the shower was excellent and the bathroom overall was spotless.
Facilities
The first-floor bar area was clean, spacious, and inviting. I had hoped to enjoy the 25th-floor bar as advertised, but it was unexpectedly closed around 6 pm when I inquired, which was a letdown. The gym looked very well-equipped with an impressive view, although I did not use it during my stay.
Overall
The hotel has potential with its modern design, great views, and solid facilities. However, housekeeping standards around linens and clarity about facility availability need improvement to match the expectations of guests staying at this level.
