Hilton London Angel Islington Reviews

Response from Property: Thank you very much for your 10/10 review! 🌟We’re so happy to hear that you enjoyed your stay and found our location convenient. It’s wonderful to know that our service and breakfast made a positive impression on you. A special thank you for mentioning Kyuhee Han—she’ll be delighted to hear your kind words about her friendly and attentive service. We’re honored to have been part of your good memories and truly hope to welcome you back again soon.

Response from Property: Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and regret that your stay did not meet expectations. The room type mix-up and the cleanliness issues you encountered are not in line with our usual standards, and we sincerely apologize for the inconvenience caused.We take your comments seriously and will be reviewing this matter with our front desk and housekeeping teams to ensure such issues are prevented in the future. Please know that our priority is always to provide a comfortable and welcoming stay for all our guests.We value your feedback, and although we regret that you do not plan to return, we hope you may reconsider and allow us the opportunity to restore your confidence in us.

Response from Property: Thank you for sharing your lovely feedback! We’re delighted to hear that our reception team made you feel welcome right from the start and that the room suited you and your daughters so well. It’s great to know you enjoyed the peace and quiet, along with the variety and presentation of breakfast. We’ll be sure to pass on your kind words to our breakfast team and the waiter who served you. We look forward to welcoming you all back again soon.

Response from Property: Thank you for your kind feedback following your recent stay with us. We’re so pleased you enjoyed our convenient location near Angel Station, as well as the spacious room and friendly service from our team. It’s also great to hear you had a delicious breakfast — I’ll be sure to pass your compliments on to the team.We appreciate your comments regarding the condition of the renovation. While we’re glad it didn’t detract from your overall experience, we are actively reviewing areas of the hotel for updates and improvements.We hope to welcome you back again soon.Warm regards,The Hilton Angel Islington Team

Response from Property: Thank you so much for your perfect 10/10 review! 🌟We’re delighted to hear that you enjoyed the reception, our location, and the service. Your kind words truly motivate our team to keep delivering excellent experiences. We hope to welcome you back again very soon!

Response from Property: Thank you for your wonderful words! We’re delighted to know you love our hotel and can’t wait to welcome you back for another memorable stay.

Response from Property: Thank you for taking the time to share your recent experience with us. Please accept our sincere apologies for the inconveniences you encountered during your stay, particularly with the room facilities, amenities, and housekeeping standards. This is certainly not reflective of the level of comfort and service we aim to provide to our valued guests.We truly appreciate your kind words about our front desk team and their efforts to address your concerns upon checkout. Rest assured, your feedback has been shared with our housekeeping and maintenance teams for immediate review and corrective action. We will ensure that all in-room amenities are in proper working order, cleanliness is closely monitored, and communication channels are always functional for our guests’ comfort and convenience.We are grateful for your continued support of the Hilton group over the years, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.