The Dorchester - Dorchester Collection

I usually stayed at the Lanesborough when I goto London, a classical 5 star hotel with butler service that always guarantee me an outstanding stay. This time, I had a one night transit in London and decided to make use othis opportunity to try out out a new hotel that is also within Park Lane / Hyde Park area, the recently renovated Dorchester London. Several months ago while staying at the Lanesborough, I dropped by this place to have a drink and was wowed by the beautiful décor so I made a mental note to try. Just happened I had a one night transit in London so I decided to try. The Dorchester Collection is a group of luxury hotels that are located in some of the most prestigious cities. In London, they actually have two, the 45 Park Lane which I had tried before many years ago and the Dorchester London. Arrival Thankfully, my flight was right on time from Hamburg and I booked a hotel limo. Upon arrival, I was soon whisked away in an excellent and brand new Mercedes S Class. I arrived about an hour later in rainy weather and the bellhop was on hand with an unmbrella. Check-in was expected smooth as they have been expecting me. My booking was directly on the website with breakfast as the only benefit. I only booked a standard deluxe room. Their Guest Manager Mrs Katarina welcomed me to the hotel and I took this opportunity to request for a late check-out as my flight the following day is 10pm at night. I was expecting maybe they will give me one or two hours late checkout as I am only a first time guest and was very pleasantly surprised to be granted a late check-out until 6pm the following day. Perhaps me being a Lanesborough regular guest might have made them put in the extra effort to extend me a late checkout. Room Mrs Katrarina personally showed me to my room, a renovated Deluxe room. Along the way, I noticed the entire hotel has been renovated, including the hallways and corridors. They managed to do this in stages without closing down or disturbing the guests which was quite a feat. Upon entering the room, there is a short foyer flanged by a very complete minibar housed in a gold tone cabinet. It’s slightly smaller than my usual junior suite but the room was sumptuously and gorgeously decorated. It simply screams luxury. There is a superbly comfortable King Size Bed, a small sofa sitting area, a work desk and a very large state of the art Bang & Olufsen TV. Very Very nice indeed. There is a window which looks to the backyard, no view. A minus but not that important to me as I am only here for one night. The only area of this room I was not impressed with is the bathroom, not because it’s not as beautifully finished but it lacks the separate walk-in shower that I am so used to. The rainforest shower was directly above the bath tub and it’s quite a hassle to climb into the tub as it’s a very deep tub ( the hotel left a leaflet to proudly proclaim it’s the deepest tub in London ). The tower racks are heated and there’s dual sin

We visit the Dorchester (our favourite hotel in London) each year to celebrate our anniversary over afternoon tea. The promenade was magical with all of the christmas decor and the choir. It was wonderful to be back and see the staff. The Artists’ Bar was blissful and the perfect place to sit and watch the world go over a cocktail. Afternoon tea in the promenade was exquisite. The chef did a great job at meeting my dietary requirements, as always. The cakes were beautifully presented and tasted good. Our waiter Sandro was fabulous.Each small detail was well thought of. A huge thank you to Monika Mazuruk (PA to Director F&B) for arranging our booking and taking on board all of our requirements to make our anniversary extra special. Your efforts paid off and we had a wonderful time and can't wait to visit again soon. You were truly marvellous. We always make our reservation via Monika, as she goes above and beyond. We were also very well looked after by Berna Isik. Berna made numerous updates to our booking and she took it all in her stride. Berna made sure everything was perfect. Both Monika and Berna are wonderful, kind, courteous and personable employees who are an asset to the Dorchester hotel. Happy Christmas to you all.

Fantastic day for all the family. Plenty to do especially with great music and fireworks and very well organised but rip off food , ice cream and drinks stalls. Next time I shall take my own food and drink rather than paying a lot for disappointing quality food and ice cream.

We had Afternoon Tea at the Dorchester, there’s 5 of us to celebrate my mom’s birthday, food was good, sandwiches were freshly made as you can tell how soft the bread is, scones is just to die for and my favourite pastry is the coconut with pineapple jam, love it. Anuar our server made mom’s birthday celebration something to remember, he treat us like a family and he’s a class act and a lovely guy at the same tine and the best photographer too ! Thank you.

London isn't short of afternoon tea experiences. From fancy hotels to restaurants and cafes, there's plenty of choice if you want to treat yourself to a nice afternoon tea. Without question though, the afternoon tea offering at The Dorchester is one of the very best in London. Especially if you're celebrating a special occasion. I had visited the iconic 5-star London hotel for afternoon tea a few years previously. And, having enjoyed it so much, jumped at the opportunity to go back. On this occasion I was dining with my partner and two friends; in fact, the afternoon tea was to celebrate my partner's birthday. On arrival we were shown to our table in the delightful Promenade, which is a very inviting space in the lobby area of the hotel. You certainly feel like you are dining in one of the world's best hotels. The beautiful decor creates just the right ambiance to enhance the experience. And we spent the next couple of hours indulging in one of the best afternoon teas you can have anywhere in the world. So, let's talk about the food. The finger sandwiches were delicious. I have a sweet tooth, and it's not often I rave about a savory component. But believe me, these sandwiches were amazing! My favourite was the roast chicken, gem lettuce and lemon thyme mayonnaise on malt bread. The cucumber with dill and horseradish cream, and the egg mayo with mustard and cress were worthy joint runners up. The warm scones with jam and cream were divine, and the mini cakes and tartlets were a treat for our eyes as much as they were our palates. And the tea, of which they have an exceptional range, was plentiful. After all, what is afternoon tea without a good cuppa?! Of course, it's not just the food that stands out. The service from The Dorchester team was welcoming, friendly and efficient. We all felt very taken care of, and my partner received a hand written card and a little birthday cake too. These little touches were thoughtful, and made the occasion even more memorable. If you're after an afternoon tea experience that is pure indulgence, The Dorchester's offering is the one for you!

My partner was looking online on where to take me for an Afternoon Tea as a surprise treat for my birthday and Dorchester Hotel came on top and there’s a lot of review mention this server Anuar and we were lucky enough to get him as our server and it’s true enough he’s not the best, he’s truly is the greatest. Arrived at the lobby and was guided to the Promenade where Afternoon tea is served, it’s a gorgeous opulent promenade, it’s just beautiful with amazing flower arrangements. Greeted by lovely hostess, was offered to keep our jackets to cloakroom and tag was given promptly a few moment after we were seated. Was greeted elegantly by Anuar and menu were explained well and he definitely know what he’s talking about and he knows champagne offerings in the Afternoon tea service very well and we decided to follow his suggestion with Laurent Perrier Rose Afternoon tea package. Sandwiches was served shortly, duck egg was my favourite, the Dragon Well tea (was delicious) as suggested by Anuar was served just before scones and pastries were brought to the table but we loves the earl grey flavoured ice cream sorbet palette cleanser. Scones were devine, love the apricot jam but i’m sorry your pastries is just boring and tasteless …… and where’s the chocolate ……. is it too expensive ……. Candle lit birthday cake was presented and I was surprised and delighted. Was thinking to rate the afternoon tea 4 stars because of the pastries but Anuar saves the day, he’s confident, elegant, stylish. We noticed that whatever he did, he just attracted attention from everyone in the room. He’s intelligent too, he can talked about anything, he’s like the Wikipedia, can talk about Bloomberg, forex, stock market, Cornish or Devon way scones, Taylor Swift, John F Kennedy, he’s so smart, a waiter who not only read The Economist, Fortune magazine but also Billboard and MTV. Thank you the Dorchester for a memorable Afternoon tea and Anuar is just irreplaceable, he’s one of a kind, you won’t find someone like this everyday and keep up the good work.

We visited The Dorchester for a vegan afternoon tea in April 2024. The setting was lovely but the food and service were a mixed bag. The staff were extremely friendly but our teapot was placed on a serving table to the side so that only the server could reach it and our tea cups rarely re-filled. We weren't offered the chance to change our tea selection until we asked and our tea was cold for most of the service. We had an appointment two hours after our sitting and the pace of food delivery was so varied and slow we had to ask them to hurry up. As a result we had large gaps in our service, followed by a rushed end. We tried several vegan afternoon tea options during our time in London and The Dorchester offered the best savory sandwiches of the bunch but their dessert was very bad. Overall, we preferred our tea experience at Brown's over the Dorchester.

I returned to The Dorchester after a five year absence and have concluded that this is the most beautiful hotel in London and one of the best in the world. The staff beginning with Madeleine at the front desk and Jeremy Dawson, the front office manager (who personally greeted me), could not have been more welcoming and accommodating. I was initially placed in a large executive room that had literally just been beautifully redecorated but it was terribly overheated due to under-functioning AC system. The very conscientious Madeleine offered me two upgrade options: a newly redecorated two room suite or a smaller deluxe Hyde Park view room with a door that opened unto a small balcony. I chose the latter and it was perfect for me: easy to cool off with the door open and exquisitely fitted out. (The bedding remains peerless.) It is rare to be someplace where literally everything a guest sees is beautiful but The Dorchester is such a place. Every one of the public spaces from glorious Promenade to the upper floor hallways to the elevator itself reward an aesthete's eye. I can think of no other hotel that deploys colors and pattern so well, bright in its public spaces, pastels in its bedrooms. My every interaction with the staff from the housemaids on up was friendly and gracious. I was made to feel very welcome indeed. I know of no better hotel in London. If you can afford it, it is worth every pound.