Best Western London Airport Inn Suites

Easy stop over while transiting between London and next flight. Shuttle was very helpful and convenient.

Very good stay. The beds were comfortable and at night it was quiet. Clean rooms. Easy to get to if coming off Hwy 401. Shopping mall and restaurants are close by. Free breakfast was good and had a good variety.

Really Best hotel I like the hotel I will go back again

The thermostat worked the first day that we’re there but something happened to the heating unit and When we got back to the hotel at 6 o’clock at night the room temperature would not climb above 61°F. When are you told the front desk they called the maintenance person back in to fix the situation. While we went out for dinner, the staff got the heating unit repaired and the room heater was working when we got back from dinner. Very helpful and friendly staff!

We knew there were hockey tournaments going on, that’s why we were there. Parents congregating in the hall outside our door, when we were trying to put a four year old to bed, was problematic. They did go in at 8:00 and it was fairly quiet after that.

Overall the stay was decent. I did though had a few complaints. For one the noise level. There was a bunch of kids running up and down the hallway. Now I'm like it's the weekend it happens. I let it slide to an extent because I wasn't sleeping yet. 130am, and they still were doing it. There needs to be a policy put in place or something that no noise after a time in respect to other people staying close by. Second parking ! At one point I was driving around the lot 5 times and there was absolutely no parking. I I won't lie, I had to park at the handicapped parking and woke up around 2am to move my car. This was absolutely ridiculous. There needs to be more space for parking. Or if there was and I didn't see, nothing was marked to tell me I could park there. I wasn't risking parking anywhere to get my car possibly towed. Third was the clorine in the pool. Definitely way to much. I didn't go in but I did take a walk. 2 seconds of entering the pool area my nose and eyes was burning. So I just skipped that place over all. Forth bathroom towels. There wasn't enough. Usually theres 2 of everything basically, especially when I booked a 2 queen bed room. But nope there was only 1 set. And lastly fifth, I've never been to a hotel no matter how cheap or expensive that there was no complimentary water bottles. Sooooo overall it was a decent stay, just a few things you guys need to keep in mind about.

I had to cancel our reservation a week before our booking and they would refund 1 dime of my money. One whole week should be more than reasonable notice.

It was super close to the airport and a five minute drive from anything you needed. Great staff and very welcoming!