Crowne Plaza London - Docklands
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in London
Crowne Plaza London - Docklands
Renovated in 2024
Royal Victoria Dock, Western Gateway, Newham, London, E16 1AL, United Kingdom
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We Price Match
Last booked 9 hrs ago
Highlights
Lots to do
Ideal location
Sparkling clean
Delicious breakfastAmenities
Indoor swimming pool
Sauna
Spa
Massage room
Gym
Public parking
24-hour front desk
Luggage storage
All amenities
Property Description
A stylish London hotel offering upscale dining, an indoor pool and a spa.Crowne Plaza® London Docklands hotel offers stylish accommodation a six-minute walk from the ExCeL London exhibition centre. London City Airport is a 10-minute cab ride from the hotel. The O2 arena is 15 minutes away by the IFS Cloud Cable Car car over the Thames; Custom House Elizabeth Line station and Royal Victoria DLR station is only five minutes' walk away. From there, trains can whisk you to Canary Wharf in 15 minutes or to Bank station in the City in 25 minutes.You can host conferences for up to 275 people in our eight flexible meeting rooms, with natural light, AV equipment and free Wi-Fi. There's a breakout area for networking, and our Crowne Plaza Meetings Director can manage all the little details.After a busy day, you can swim a few lengths of the indoor pool, work up a sweat in the fully equipped gym or book a beauty treatment in the spa. If you have time, ride the IFS Cloud Cable Car over the river to check out The O2's buzzing bars and restaurants.The airy Docklands Bar & Grill serves breakfast, as well as juicy steaks, burgers and international dishes for lunch and dinner. Enjoy views over the docks from the covered terrace. Relax with a glass of wine or a cocktail in our modern bar, or take it really easy and order from our 24-hour room-service menu.
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8.8/10
Very GoodHotel is very cleanest and good location is near station. Breakfast is okay.
All 57 reviews
Surroundings
Metro: Canning Town
(4350 ft)
Metro: West Ham
(1.8 miles)
Airport: London City Airport
(2.1 miles)
Airport: Heathrow Airport
(24.5 miles)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Standard Two Double Beds
2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
8
Mobility Accessible Double Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Vibration alarm pillow
Check Availability
8
Standard King
1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
8
King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
11
Standard Room
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
11
Double Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
1
Accessible Superior Room
1 King bed
Has window
Non-smoking
TV
Hot water (24 hours)
Check Availability
2
Executive King Room
1 King bed
Has window
Non-smoking
Bathtub
TV
Hot water (24 hours)
Check Availability
11
Junior King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
10
Double Room with Sofa Bed
1 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
6
Superior Room
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
57 reviews
Verified Reviews- Cleanliness9.1
- Amenities8.5
- Location9.3
- Service8.5
Average for similar properties in London
AI Summary
The hotel provides modern amenities, clean rooms, and friendly service. Convenient location near public transportation and dining options. Guests appreciate the cozy, soundproof rooms.
Rafsana Choudhury
July 12, 2025
Check in experience is very chaotic. Full booking details were missing in hotel system. I.e. number of child or adult guests, number of breakfasts paid for, etc. Prepare for gbp50 deposit per room.
Room was nice with two double beds and pretty view of IFS Cloud cable cars. Location is beautiful. Local trains and buses provide easy access to all of east London. Complicated parking. Driving here is not recommended, like most of London, unfortunately.
Local dining options are expensive. Breakfast is beans on toast and repetitive every single morning. No salads prepared. Busy and chaotic dining room almost every morning. Recommend poached eggs.
Service is an area this hotel really needs to improve. Especially concierge. No help with suitcases and bags. Staff won't even bring a bucket of nice to the rooms. Guests must bring buckets from the room to the bar to collect ice cubes. Not well suited for Muslim guests. No ladies only timings in the Spa facilities. Also overpriced. Local beauty salons in Upton Park are much more affordable and comprehensive.
Overall, an nice, clean, safe hotel, but not good value for money.
Guest User
May 5, 2025
We spent two days there and was very happy. Breakfast was included and there was a lot of options and unlimited amount that we could take.
Sauna, steam room and swimming pool were all included.
Very happy, will be coming back.
ALEGG
March 31, 2025
Great location, easy access from the Elizabeth line. We had a family room and having access to to the pool was great with kids. All staff were excellent.
Guest User
August 28, 2024
Hotel room was a nice size for me and my family the pool was nice for the kids to swim in.
We had the breakfast for two days which catered for all our needs and was presented really nicely.
We ended up staying an extra night as was happy
with the facilities
For having children the location was a bit out of the way but I would say that was the only down side.
Guest User
February 2, 2025
Hotel is very cleanest and good location is near station. Breakfast is okay.
Guest User
October 9, 2024
Overall is good as expected, quiet and easy to access. Staff is friendly. Surprised that the sofa bed is very lovely size and comfort. Will recommend to friends and come back next time.
Dejavu Drealdejavu
March 26, 2024
Really good and everything is great. The staffs are wonderful and amazing. I will definitely book again.
Guest User
August 13, 2024
I was very disappointed that they did not even supply the slippers and toothbrushes kits for us when we arrived. We have to ask the front desk twice for these. The beddings and towels got some stains on them and the pipe of the sink was very smelly. The location is far from central of London, the Royal Victoria station has closed for two days during my journey and the Victoria line doesn’t operate early in the morning which was very inconvenient . If you want to go travelling in London especially with young children, I would not recommend it.
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Sauna
Spa
Additional charge
Massage room
Gym
Public parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Spa
Gym
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking, and Charge, £25.00 (approx. $33.78) Daily. Reservation not possible
Public parking
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Bellhop
Luggage storage
Languages Spoken
Romanian
Polish
Italian
Hindi
Spanish
Food & Drink
Bar
Room service
Halal meals provided
Off-site
Health & Wellness
Spa
Additional charge
Massage room
Sauna
Sailing
Off-site
Gym
Public Areas
No smoking in public areas
Smoking area
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Business Services
Postal service
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Wedding service
Accessibility
Assistive listening devices
Accessible rooms available
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:£19.99 (approx. $27.01) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. $67.55) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2000
- Renovated: 2024
- Number of Rooms: 210
A stylish London hotel offering upscale dining, an indoor pool and a spa.Crowne Plaza® London Docklands hotel offers stylish accommodation a six-minute walk from the ExCeL London exhibition centre. London City Airport is a 10-minute cab ride from the hotel. The O2 arena is 15 minutes away by the IFS Cloud Cable Car car over the Thames; Custom House Elizabeth Line station and Royal Victoria DLR station is only five minutes' walk away. From there, trains can whisk you to Canary Wharf in 15 minutes or to Bank station in the City in 25 minutes.You can host conferences for up to 275 people in our eight flexible meeting rooms, with natural light, AV equipment and free Wi-Fi. There's a breakout area for networking, and our Crowne Plaza Meetings Director can manage all the little details.After a busy day, you can swim a few lengths of the indoor pool, work up a sweat in the fully equipped gym or book a beauty treatment in the spa. If you have time, ride the IFS Cloud Cable Car over the river to check out The O2's buzzing bars and restaurants.The airy Docklands Bar & Grill serves breakfast, as well as juicy steaks, burgers and international dishes for lunch and dinner. Enjoy views over the docks from the covered terrace. Relax with a glass of wine or a cocktail in our modern bar, or take it really easy and order from our 24-hour room-service menu.