Hotel Cavendish

Hotel Cavendish Reviews

Hotel Cavendish

75 Gower St, Camden, London, WC1E 6HJ, United KingdomView hotel details
Hotel Cavendish
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Guest Reviews of Hotel Cavendish

8.0/10
Very good
237 reviews
Verified reviews
Location8.7
Amenities7.1
Service8.1
Cleanliness7.9
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All reviews(237)
Positive reviews(200)
Reviews with photos/video(61)
Delicious breakfast(36)
Awesome stay(28)
Convenient location(26)
Small room size(20)
Great value for money(18)
Easy to get around(18)
Located downtown(10)
Friendly front desk staff(8)
Negative reviews(37)
Guest User
Economy Single Room
Stayed in Aug 2026
Solo traveler
3 reviews
9.0/10
Great
Posted on Sep 30, 2026
The room was a bit small, making it hard to place luggage and move around, but its excellent and convenient location made up for it. We could walk to many places, and breakfast was also quite good. We even extended our stay by an extra day.
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Response from Property: Dear Guest,Thank you for your wonderful review and for sharing your experience with us. We’re delighted to hear that you enjoyed our convenient location, breakfast, and service. We’re especially pleased that you extended your stay with us for an extra night. We also appreciate your feedback regarding the room size and understand that luggage space and ease of movement are important. We will certainly keep your comments in mind.Thank you once again for staying with us. We hope to have the pleasure of welcoming you back to Hotel Cavendish in the future.Kind regards,Hotel Cavendish
Guest User
Standard Triple Room
Stayed in Aug 2026
Business traveler
3 reviews
8.0/10
Very good
Posted on Oct 1, 2026
This was my second stay at Hotel Cavendish. It's a decent place for a short stay, just don't expect too much. If you have a lot of luggage, try to get a lower floor room because there's no elevator. Breakfast is good, and it offers good value for money.
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Response from Property: Dear Guest, Thank you for staying with us again and for taking the time to share your feedback. We’re delighted to welcome you back for your second stay and pleased to hear that you enjoyed our breakfast and found Hotel Cavendish to be good value for money. Thank you also for mentioning the stairs and luggage. As we do not have a lift, we understand that this can be challenging, especially with heavier luggage. We are always happy to assist where possible and will do our best to accommodate requests for lower-floor rooms, subject to availability.We truly appreciate your continued support and hope to welcome you back again in the future.Kind regards,Hotel Cavendish
Guest User
Economy Single Room
Stayed in Aug 2026
Solo traveler
16 reviews
6.5/10
Posted on Sep 14, 2026
The room was quite small and the facilities were basic. Hotel prices in central London are really high, but the breakfast selection was good. It was acceptable for one night, but not for a longer stay.
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Response from Property: We’re sorry to hear that your recent experience with us fell short of your expectations. Please know that we take all feedback seriously and will work to improve our services. Thank you for choosing to stay with us.
Anonymous User
Standard Triple Room
Stayed in Jul 2026
Family
1 reviews
10/10
Outstanding
Posted on Sep 4, 2026
This was our first time in London, and we were looking for a hotel in the city center that wouldn't completely blow our budget, but also offered a decent place to sleep. Hotel Cavendish appealed to us the most because it also offered breakfast. We especially want to praise the breakfast buffet; there were always boiled eggs, ham, salami, cheese, butter, sweet spreads, plenty of cereals, various types of bread, sweet pastries, good filter coffee, vegan dairy products, and fresh fruit. It filled us up well, giving us energy to explore the city. Finding our room was a bit confusing because the building itself is very old and has been converted from a residential house, with lots of doors and corridors 😅, but after a few tries, we got our bearings. There's no elevator, and if you're 'lucky' like us, you have to walk up to the third floor, which is really tiring because the staircase and steps are very narrow. The room itself was small but sufficient for sleeping, and it was also very warm, but luckily there was a fan. We only discovered the USB charging port on the table lamp the next day 😆. We hadn't brought an adapter, so that was a lifesaver. One criticism is about the extra bed; it was probably a sofa bed, but it was very old with completely worn-out springs and a very soft mattress. Our daughter unfortunately struggled with it 😩, so please replace it. Our own beds were fine. Otherwise, we lacked nothing, and if you don't have too many demands, you can definitely book this hotel.
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Response from Property: Thank you so much for taking the time to share your positive experience with us. We’re delighted to hear that you enjoyed your stay and that our services met your expectations. Please know that we take all feedback seriously and will work to improve our services. We appreciate your kind words and hope to have the opportunity to welcome you back soon.
Guest User
Standard Double Room
Stayed in Jul 2026
Couple
1 reviews
5.5/10
Posted on Aug 14, 2026
The location is fantastic for travelling around London, unfortunately the room does not match the location. We were in the what appears to be a large cupboard! Apart from the small wardrobe there was no where to hang anything I.e no coat hooks. No space in the shower cubicle to put toiletries etc, about the size of a caravan toilet! the shower was a dribble and if you close the shower door which is bi folding there is no handle on the inside to open! I am small and had to call my husband in to open it and let me out. The room was insufferably hot, and we were above the kitchen area with a blocked drain under our window. The fan did not work and we had to ask for a working one, which was provided with a smile, however this should be checked prior to guests arriving in heat like this surely? The safe was broken so we had to carry valuables around with us, again it was replaced while we were out and the chap was helpful for arranging it however by the time we got back and checking out the next day it was no use to us by then. We had to use the mantle piece in the room as a storage area, there is no fridge in the room, not even a little mini fridge to keep water cool? Surely you can rise to that simple amenity or perhaps not, as the room is so small there is nowhere to put it! One chair in the room so having to sit, lie on the bed? Just not a comfortable room at all. Bed and pillows as hard as a rock. Toilet cubicle didn’t close firmly, carpets dirty and can quite clearly see a stain where the toilet has leaked! Loved my visit to London, the staff I engaged with were pleasant (though I’d rather the basics were right and I didn’t need to ask for stuff to be right) Breakfast was ok. Liked the shower gel and handwash, smells lovely.
6/11
Response from Property: We’re sorry to hear that your recent experience with us fell short of your expectations. Please know that we take all feedback seriously and will work to improve our services. Thank you for choosing to stay with us.
NicolaK
Standard Double Room
Stayed in Jul 2026
Other
7 reviews
9.0/10
Great
Posted on Aug 18, 2026
The hotel's location is excellent, situated in Zone 1. The Underground connections are also very efficient, getting you quickly to many well-known districts and attractions. The food is buffet style, and the staff do their best. This was my second stay.
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Response from Property: Thank you so much for taking the time to share your positive experience with us. We’re delighted to hear that you enjoyed your stay and that our services met your expectations. Please know that we take all feedback seriously and will work to improve our services. We appreciate your kind words and hope to have the opportunity to welcome you back soon.
Guest User
Standard Triple Room
Stayed in Jun 2026
Family
1 reviews
9.0/10
Great
Posted on Aug 6, 2026
I was pleasantly surprised. The staff's service was excellent and very friendly. The room for three was more spacious than other accommodations, with good quality sheets and towels, and comfortable beds and pillows. The bathroom was recently renovated, very large and functional. Good breakfast with enough to start the day. We were on the ground floor, however, to get to the room we had to go through a basement and then climb back up, all via narrow stairs. In summary, it was a very good stay.
Original textTranslated by Google
Response from Property: Thank you so much for taking the time to share your positive experience with us. We’re delighted to hear that you enjoyed your stay and that our services met your expectations. Please know that we take all feedback seriously and will work to improve our services.
Guest User
Standard Double Room
Stayed in Jun 2026
Solo traveler
3 reviews
9.5/10
Amazing
Posted on Jul 16, 2026
Excellent location! Situated on the UCL campus, it's very quiet. Extremely close to St. Pancras Station and Covent Garden, and only a 10-minute walk to the British Museum, with plenty of convenience stores nearby. The staff are polite and attentive. Will definitely book again next time I'm in London!
Response from Property: Thank you so much for your wonderful feedback. We are delighted to hear you enjoyed our great location, your clean and comfortable room, and we look forward to welcoming you back for another enjoyable stay soon
Anonymous User
Economy Single Room
Stayed in Jun 2026
Solo traveler
2 reviews
8.5/10
Very good
Posted on Aug 2, 2026
It offers an excellent location near British Museum, with many major attractions, shops, and restaurants within easy walking distance. The room was clean, comfortable, and well maintained, although slightly compact. Staff were friendly, professional, and helpful throughout my stay. Breakfast offered a good selection, and the hotel felt quiet despite its central location. Overall, it is a convenient and reliable choice for both sightseeing and business trips in London.
Response from Property: Thank you so much for taking the time to share your positive experience with us. We’re delighted to hear that you enjoyed your stay and that our services met your expectations. Please know that we take all feedback seriously and will work to improve our services.
Anonymous User
Standard Double Room
Stayed in May 2026
Family
1 reviews
5.0/10
Posted on Jun 30, 2026
The room was quite small, the temperature was uncomfortable even have fan , and the facilities felt old and outdated.
Response from Property: We’re sorry to hear that your recent experience with us fell short of your expectations. Please know that we take all feedback seriously and will work to improve our services. Thank you for choosing to stay with us.
Guest User
Standard Single Room
Stayed in Jun 2026
Solo traveler
7 reviews
8.5/10
Very good
Posted on Jul 4, 2026
The staff is so nice and the brakfast is good But only public area have air conditioners
Response from Property: Thank you very much for your kind review. We are delighted to hear that you enjoyed our friendly staff and the breakfast.We appreciate your feedback regarding the air conditioning. At the moment, air conditioning is available only in our public areas. We understand this may have affected your comfort, and your comments are valuable as we continue to improve our facilities.We hope to have the pleasure of welcoming you back again soon.
Guest User
Standard Double Room
Stayed in May 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Jun 14, 2026
The room was clean and tidy, much better than expected! It was also very quiet at night, which made for a good night's sleep. The breakfast was quite tasty too, I had two bowls of milk! 😋😋
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Response from Property: Thank you for your outstanding review and perfect rating!We are thrilled to hear that the room exceeded your expectations and that you found it clean, tidy, and peaceful. A quiet night's sleep is so important, and we're delighted that you were able to rest comfortably during your stay.We're also very happy to know that you enjoyed the breakfast—your comment about having two bowls of milk brought a smile to our faces! 😋 Thank you for sharing your experience with us.We truly appreciate your kind feedback and look forward to welcoming you back for another enjoyable stay in the future
Guest User
Standard Single Room
Stayed in May 2026
Solo traveler
25 reviews
8.0/10
Very good
Posted on Aug 26, 2026
the location of the hotel is excellent , very Central and best for travelers who love to visit museums in London The breakfast is very good as they offer many different types of bread and beverages. Only thing that you need to bear in mind is , you need to turn on your fan , as summer can be very hot in London. You shouldn't miss soccer match in London.
Response from Property: Thank you so much for taking the time to share your positive experience with us. We’re delighted to hear that you enjoyed your stay and that our services met your expectations. Please know that we take all feedback seriously and will work to improve our services. We appreciate your kind words and hope to have the opportunity to welcome you back soon.
Simon93
Standard Single Room
Stayed in Apr 2026
Solo traveler
11 reviews
7.5/10
Posted on May 31, 2026
Good location next to the British Museum. Since there are no air conditioning, summer time may be tough.
Response from Property: Thank you so much for taking the time to share your positive experience with us. We’re delighted to hear that you enjoyed your stay and that our services met your expectations. Please know that we take all feedback seriously and will work to improve our services.
Guest User
Standard Double Room
Stayed in Jun 2026
Couple
1 reviews
9.5/10
Amazing
Posted on Jul 24, 2026
Very nice location  Staff are very super Helpful  Hotel good
Response from Property: Thank you so much for your wonderful feedback. We are delighted to hear you enjoyed our great location, your clean and comfortable room, and we look forward to welcoming you back for another enjoyable stay soon