Motel One London-Tower Hill

very good

The facilities, food, staff and refreshments were excellent. The hotel itself was well maintained and the staff were very attentive to ensuring this. Ideal location for travel around London and the staff were excellent helping their customers. However, the room was not as quiet as hoped as I could hear the neighbours TV through the wall, I was awoken by a banging in the pipes when the neighbour showered and there was also a worrying smell coming from the air conditioning unit that prevented it being used. Despite this, I cannot fault the staff who did their very best to support my stay - great ambassadors for their hotel and brand - thank you :)

No hot water, paper cups, couldn’t open ironing board. Despite turning air con onto warm room was cold. Not a great experience.

A lovely hotel, in a great location. A very comfy room which was very quiet. Thoroughly enjoyed our stay and would definitely stay again

I travel for work and need hotels that cover the basics well, but have to meet our (ancient) expense policy. Motel One is modern and meet those requirements well. Warm shower, comfortable bed and the rooms like looks like they are taken care of. Shower was hot, and had good pressure, even with the ‘eco’ setting the most hotels have now (mostly to save on their water bill!) Bed was comfortable with nice smelling fresh sheets. It was a bonus that the room was very quiet - in a busy city like London, you tend to hear noise all the time. The room was small, but not in a cramped way, more of a here is all the space you need, but not much else. Guest wifi was speedy and easy to sign in to. Finally, the styling was modern and fresh, with no snags that I could see. Most hotels these days tend to be repainted for the 13th time and have bit of trim missing, old windows, and obvious blemishes. I would recommend a stay here as a solo traveller or maybe a one nighter. I would be cautious if you using this as a base for a few days (unless you can get a room size bigger?)

Comfortable beds, excellent soundproofing as didn’t hear a thing in central London, staff were friendly and accommodating.

Does what you expect, clean functional and with the standard amenities. A premier inn with a different badge but no complaints

Nice but small room. Friendly staff. Comfortable and large bed. Between Tower Hill and Aldgate stations. Great breakfast for the price.