Holiday Inn LONDON - KENSINGTON HIGH ST. by IHG

I had an excellent stay at Holiday in London Hotel. The rooms were clean, comfortable, and well maintained, and the location was ideal for exploring the city. One of the highlights was the delicious breakfast served every morning. There was a great selection of fresh, tasty food, and it was the perfect way to start each day. A special thank you to Sultana, who was an amazing host. She was incredibly welcoming, attentive, and always happy to help. Her outstanding hospitality and genuine care made my stay even more enjoyable. The customer service throughout the hotel was exceptional—friendly, professional, and always delivered with a smile. I highly recommend Holiday in London Hotel to anyone visiting London. I look forward to staying here again.

I loved this stay with Holiday Inn on High Street Ken! The value for money is really good for London. The rooms are exactly what you need and the staff were extremely helpful and kind, allowing me early check-in. Very convenient location for sight seeing in London

Absolutely the worst Holiday Inn I’ve stayed in during my entire time in London. The room is extremely small, cramped and uncomfortable. Sound insulation is terrible—noise from neighbouring rooms and the corridor is loud all night, impossible to rest properly. The bathroom is poorly designed, old and inconvenient to use. The breakfast selection is unhygienic, the food looks unclean and not fresh at all. Terrible overall experience, would never recommend and will not book again.

Location is good, walking distance to underground. Big hitel but given a small room at level 2 with a odd size bathroom. Instant coffee and tea bags, basic shower, shampoo & conditioner in room.

Not customer oriented. Made a mistake booking two extra rooms a day ahead in a six day trip and requested for immediate change right after booking. Hotel insisted on no cancellation and keep sending the threat to cancel the entire booking if there is no show on check in date.