75 Commercial Rd, Tower Hamlets, London, United KingdomView hotel details
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Guest Reviews of Wilde Aparthotels, London, Aldgate Tower Bridge
8.9/10
Very good
49 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.3
Service9.3
Cleanliness8.7
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All reviews(49)
Positive reviews(48)
Reviews with photos/video(6)
Great location(18)
Awesome rooms(17)
Great service(14)
Awesome stay(8)
Comfortable bed(6)
Many amenities(5)
Convenient location(5)
Negative reviews(1)
Wonderwander
Studio Sleeps 3
Stayed in Jan 2026
Family
2 review
9.0/10
Great
Posted on Feb 26, 2026
We have had some hiccups during our stay, ie microwave not working, but the staff has been helpful and wet out of the way to resolve the issues. Nice to have cooking facilities. Good location
Response from Property: Hi,Thank you for sharing your feedback following your stay at Wilde Aparthotels by Staycity London Aldgate Tower Bridge.I’m sorry to hear there were a few hiccups during your visit, however I’m very pleased our team was able to assist and resolve the issue promptly for you. It’s great to know you enjoyed the cooking facilities and our convenient location.We truly hope to welcome you back again for an even smoother stay next time.Kind regards,SkenderGuest Service Manager
Guest User
Studio Accessible Sleeps 2
Stayed in Apr 2026
Couple
1 review
10/10
Outstanding
Posted on May 4, 2026
The hotel is very comfortable, everything is very pleasant and well located, it's 10 minutes from Aldgate station.
Anonymous User
Studio Sleeps 3
Stayed in Jul 2025
Family
1 review
7.0/10
Posted on Sep 10, 2025
We stayed at the Wilde Aparthotel Aldgate Tower Bridge for two nights at the end of August and had a rather underwhelming experience. We expected more from this hotel, judging by its ratings online. As Coldplay was in town (our reason for visiting London), prices were higher than average.
The hotel is a five-minute walk from Aldgate East and about eight minutes from Aldgate Station. Liverpool Street Station is technically in walkable distance aswell, though taking the bus there is easier, with a stop right in front of the hotel. I wouldn’t recommend walking to Whitechapel for the Elizabeth Line – the walk felt long, annoying, and unsafe. Also, avoid walking further down the road toward McDonald’s after dark – sketchy atmosphere, and we saw two police scenes within those five mins of walking. Walking to Aldgate or Liverpool Street is safer.
The arrival was.. odd. No one greeted us, and we waited in the lobby for several minutes before someone finally helped us at a not-so-clean high table. The staff member seemed demotivated and spoke very quietly, though check-in was quick. Unfortunately, we were charged twice despite prepaying nearly a year earlier through a third party. This was resolved after I spoke with the manager, but I was surprised it was marked as a “user error” on our invoice, and no small gesture like waiving the early check-in fee was offered for the inconvenience.
We were given a room on the 9th floor. The corridors are dim, with black walls and stuffy air despite it being just 22 degrees outside.
The “triple room” is simply too small for three adults. The storage areas under the twin beds is smart, and there is a small wardrobe with two drawers, but oddly no safe to store your valuables. A table and chair cramped the room unnecessarily and looked cheap compared to the rest. The sofa bed was decent but had a pretty thin mattress and annoying metal railings that can be a little annoying when standing up / lying down; there was also no nightstand, only a photo shelf right above it where you really can’t put anything.
The kitchen area becomes very narrow once the sofa bed is pulled out. The fridge and sink were great, but the bins were tiny and filled up after just one day. The bathroom was also cramped, with practically no counter space. No toothbrush cups, Q-tips, or cotton pads were provided – unusual for a 4-star property. The soap dispenser was nearly empty and even fell out of its holder, and none of the dispensers were secured/locked, which isn’t hygienic (most hotels have that nowadays, for a reason!). We didn’t know where to go with dirty towels as there was no designated spot for them and no space. The heated towel holder being *right* next to the toilet is weird and inconvenient.
We had the AC running for hours & hours on end, yet it barely managed to cool down the room to an acceptable temp. At least it was quiet enough to keep on at night. The TV had few channels but casting worked very well. Light controls were fine, and the blackout blinds were excellent– also essential, since the windows aren’t tinted from the outside.
On the positive side, the room was clean, beds were comfortable, and it was quiet at night despite the hotel being full. We skipped breakfast as there are better options near Liverpool Street Station that we wanted to try out.
All in all, our first ever stay at a Wilde property was just okay. The location is central but not particularly the nicest, the staff lacked warmth, and the triple room was way too small for three adults. It should not be sold as a triple for three adults and would be better suited for parents with a small child. I imagine the higher room categories might do a better job of accommodating three adults.
We had what we needed; a clean room with good public transport connections. However, we wouldn’t stay here again as there’s better options out there.
Guest User
Studio Accessible Sleeps 2
Stayed in Jan 2026
Business traveler
7 review
8.0/10
Very good
Posted on Feb 22, 2026
there was the noice happened from the AC, but the staff helped me to change the room, and offer a free breakfast, very helpful.
Response from Property: Hi there,Thank you very much for taking the time to share your review following your recent stay in our Accessible Studio at Wilde Aparthotels Aldgate Tower Bridge.While I am sorry that you initially experienced noise from the AC unit, I’m pleased to hear that our team was able to assist promptly by arranging a room move and offering breakfast as a gesture of goodwill. Your comfort is extremely important to us, and we always aim to resolve any concerns as quickly and smoothly as possible.We truly appreciate your kind comments about our team and service, it means a great deal to us. Your feedback regarding the amenities has also been noted, and we will continue reviewing ways to enhance the overall guest experience.We hope to have the pleasure of welcoming you back soon for an even more seamless stay.Kind regards,RakshidhanGuest Services Manager
Guest User
Studio Accessible Sleeps 2
Stayed in Jan 2026
Traveling with friends
14 review
9.0/10
Great
Posted on Feb 16, 2026
Top location! Good hotel with nice rooms, great facilities, and very comfortable beds. I've stayed here many times before and will definitely come back again.
Original textTranslated by Google
Response from Property: Hi there,Thank you for sharing your review. We’re pleased to hear you enjoyed our facilities and found the environment fantastic. We also appreciate your comments on our service and will continue striving to make every stay seamless and enjoyable.We hope to welcome you back to Wilde Aparthotels Aldgate Tower Bridge in the near future.Warm regards,RakshidhanGuest Service Manager
Guest User
Studio Sleeps 3
Stayed in Jan 2026
Couple
2 review
8.5/10
Very good
Posted on Feb 26, 2026
Me and my partner stayed at Wilde Aparthotel Royal Bridge for 3 nights. The staff were really friendly upon arrival and even gave us an upgraded room. The entrance to the hotel is smart and the lobby is a good vibe. The room was really spacious and had great facilities such as a dishwasher and hob, things you would never get in a hotel room. The bathroom was small but stull a good size for 2 people. The bed was super comfy and despite being in Central London, there was little noise from outside. The blackout blinds fitted were brilliant at keeping light out in the mornings too. My only negative comment would be the cleanliness of the floors. The whole room was clean except the floors, and despite room service coming in to clean it again after mentioning it to the reception, it still wasn't clean afterwards and we came out with very mucky socks. The reception were very apologetic about the matter however. Would recommend to anyone wanting more space than a hotel.
Response from Property: Hi,Thank you for your kind feedback following your stay at Wilde Aparthotels by Staycity London Aldgate Tower Bridge.I’m delighted you enjoyed the welcome, comfort, and facilities during your stay. Please accept my apologies regarding the floor cleanliness — your comments have been shared with our housekeeping team to ensure this is improved.We truly appreciate your recommendation and would love to welcome you back again soon.Kind regards,SkenderGuest Service Manager
Guest User
Studio Accessible Sleeps 2
Stayed in Apr 2026
Family
4 review
9.0/10
Great
Posted on May 10, 2026
Very friendly people, great location for public transports
WillGLewis
Studio Sleeps 2
Stayed in Oct 2025
Couple
16 review
10/10
Outstanding
Posted on Nov 25, 2025
I have stayed in this hotel a few times now it’s lovely! Very modern! Great rooms and the bed is sooooo comfy we 10/10 recommend to everyone!
Response from Property: Dear WillGLewis,Thank you so much for your wonderful review! We’re thrilled to hear you continue to enjoy your stays with us and love the comfort of our rooms and beds. Your recommendation means a lot, and we can’t wait to welcome you back to Wilde Aparthotels Aldgate Tower Bridge soon!Warm regards,RakshidhanGuest Service Manager
Guest User
Studio Superior Sleeps 3
Stayed in Sep 2025
Family
1 review
9.0/10
Great
Posted on Nov 2, 2025
The staff and service provided was top tier. Lee and Abhir were very friendly and supportive with any needs.
The hotel is in a great location in walking distance to many places or easy to catch public transport.
Amenities provided were great. Only think I'd add is some wooden spatulas as opposed to metal as the pan provided is non stick so pan was scratched up from the metal utensils provided. Again this is a very minor issue majority of the experience was so lovely and we would definitely stay here again.
Travyyy
Studio Accessible Sleeps 2
Stayed in Dec 2025
Business traveler
75 review
7.5/10
Posted on Apr 24, 2026
Friendly reception, helpful service, clearness was so so
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you found our reception team friendly and our service helpful — this is truly appreciated.We are sorry to learn that the cleanliness did not fully meet your expectations. Please be assured that we take this seriously, and we will share your comments with our housekeeping team to ensure improvements are made.We hope to have the opportunity to welcome you again and provide you with an even better experience.Kind regards,Wilde Reception Team
Guest User
Studio Sleeps 3
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 27, 2025
It was a good location & clean. Staff were very friendly. Only issue was because we stayed there for less than 7 days (we stayed for 6 weeks) they wouldn’t clean the room. It has an amazing gym & a good laundromat.
J3ryet
Studio Sleeps 3
Stayed in Nov 2024
Couple
23 review
9.5/10
Amazing
Posted on Jan 11, 2025
had a really great stay!
service was top tier
one of the best in london
Response from Property: Hi J3ryetThank you for this wonderful feedback!We are delighted to hear that you had a really great stay and truly appreciate your compliments, we hope to welcome you back very soon. All the best Leah - Front Office Manager
Guest User
Studio Sleeps 2
Stayed in Mar 2026
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 12, 2026
Everything was great.
Original textTranslated by Google
Response from Property: Thank you for your wonderful review. We’re so pleased to hear that everything was great and that you enjoyed the amenities, cleanliness, surroundings, and service throughout your stay. It’s always a joy to know we’ve delivered an outstanding experience, and we’d love to welcome you back to Wilde again very soon. - Rakshi and Wilde Aldgate Team