We stayed here for one night and had a great time. The check in was painless using their check in machine, with reception staff at hand for any help needed. The room was clean and comfortable, with a large bed and drinkable tap water. The hotel's location was convenient for Earl's Court Station, as well as restaurants and cafes. It was within easy walking distance of the museums which was ideal. The layout of the hotel was strange, having to go up to floor 2 and then walk to a different lift to go up to our part of floor 4. But it was all accessible by lift so we didn't find this too inconvenient. The WiFi was a bit slow but could be upgraded to a faster package if needed. We didn't need this as we only stayed one night, but this may have been more of an issue on a longer stay.