Ascend Collection properties in Los Angeles

The Hotel was very close to Universal Studios. The pool was closed half of the time we were there, but once it was opened, it was on the smaller side (deepest being 4 1/2 feet deep) and had many families using it. The Hotel offered free orange juice, apple juice, and coffee 24hours. The rooms were clean and decent sized. Overall, I would recommend this hotel to others.

UK family of 4 visiting Universal studios, was an ideal location we only done an overnight stay with walking distance to theme park was able to use the carpark, staff were friendly upon arrival and whilst we stayed, the room was clean and spacious, beds were comfy the only thing we can really fault not really the hotel fault but the noise from room above, there must have been a child or children present that seemed to want to run up and down the room most of the night and when they woke up and in the morning which was very noisy, maybe the hotel reception could just mention to guest to be more considerate for other hotel guest between certain hours, otherwise great hotel for what was needed for us

It's definitely better than the basic accommodation. However, the Internet connection is connected every day. Free Internet wifi was a bit uncomfortable. (Not available for video meeting) The hotel seems to have to improve this.