Guest Reviews of SLS Hotel, a Luxury Collection Hotel, Beverly Hills
9.0/10
Great
56 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.8
Service9.0
Cleanliness9.2
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All reviews(56)
Positive reviews(54)
Reviews with photos/video(8)
Great service(12)
Great location(6)
Negative reviews(2)
Guest User
Superior Two Double Room
Stayed in Jul 2025
Family
1 review
7.5/10
Posted on Aug 30, 2025
Time by time SLS disappointed! Stayed from August 6–24, extending multiple times and spending generously at the pool and restaurants. Housekeeping and pool staff are excellent, but reception is unprofessional, rude, and repeatedly locked me out of my room. Even basic courtesy was denied—like refusing me access to the lobby restroom while allowing others. For a hotel of this level, management is clearly failing. SLS needs new leadership.
Guest User
Superior Two Double Room
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 25, 2025
This is the third time i booked in SLS
I also extended my stay total of 14 days
Thank you
Guest User
Terrace Two Double Room
Stayed in Mar 2024
Traveling with friends
2 review
9.5/10
Amazing
Posted on Apr 20, 2024
Great location and kind people
Guest User
Studio King Suite
Stayed in Oct 2023
Traveling with friends
8 review
10/10
Outstanding
Posted on Dec 15, 2023
Good service and lovely staffs!!!Always very helpful and friendly
LL3023
Superior King Room
Stayed in Jun 2025
Solo traveler
2 review
9.0/10
Great
Posted on Oct 13, 2025
Great!
vitas shi
Superior King Room
Stayed in Dec 2022
Couple
3 review
10/10
Outstanding
Posted on Jan 5, 2023
Good but not as 5 star standard, mattress was uncomfortable and the design of bath is bad, which makes everywhere wet.
Guest User
Superior King Room
Stayed in Jul 2023
Business traveler
209 review
10/10
Outstanding
Posted on Sep 1, 2023
Top of the class , very good location , excellent service. The breakfast is perfect
Guest User
Premier King Room
Stayed in Jan 2024
Couple
1 review
9.5/10
Amazing
Posted on Feb 13, 2024
Great service very clean. Parking pricey
Guest User
Superior King Room
Stayed in Nov 2022
Business traveler
35 review
9.5/10
Amazing
Posted on Dec 22, 2022
Great location at affordable price
M347969****
Superior Two Double Room
Stayed in Feb 2023
Couple
1 review
4.0/10
Posted on Mar 6, 2023
It’s just terrible
Tony xx
Superior King Room
Stayed in Jul 2025
Family
32 review
8.5/10
Very Good
Posted on Aug 10, 2025
The hotel is generally in line with expectations. Well, it is a local internet celebrity hotel. The service is average in all aspects. The facilities are also relatively old.
Original textTranslated by Google
M15048****
Premier Two Double Room
Stayed in Jun 2025
Family
6 review
7.0/10
Posted on Aug 9, 2025
The hotel has a nice design, good facilities, average breakfast and good service. The room hygiene is average and needs improvement.
Original textTranslated by Google
Fans.44
Superior King Room
Stayed in Jul 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Aug 3, 2025
Hotel service is very good and the location is very central
Original textTranslated by Google
Anonymous User
Premier Two Double Room
Stayed in Dec 2024
Family
17 review
9.0/10
Great
Posted on Feb 23, 2025
The room is a connecting room and there is no refrigerator. Water can be obtained from the front desk, but it is not replenished in time.
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Anonymous User
Premier Two Double Room
Stayed in Jun 2024
Family
23 review
3.7/10
Posted on Jul 21, 2024
It's rare to give such a bad review to a hotel, it's simply outrageous! This is a pure internet celebrity hotel, the place for taking pictures is well decorated, but the experience is terrible. For a hotel that costs 3000+ a night, the shower head is broken, water splashes everywhere, and the hair dryer and phone are patina from the 90s. The toilet stinks! The room is very dim, the room hygiene is a mess, the details are very dirty, and even the rag is forgotten on the table after cleaning. The hotel's main feature is that there is no service, and there are not enough staff. I got angry when I saw foreign guests when I came back at night, and I waited for a long time to check in, but no one came to the front desk and no one moved the luggage. The night before check-out, another amount of money was swiped in the middle of the night without authorization, claiming to collect an additional deposit. Horrible hotel experience, except for the location, everything else is bad