I had once visited this place back in 2021, and I did not have a good time. I once spoke about all of this in my blog back in the day, but that blog is long gone, and here I am. Once having reached the location of the Solaz, if it's not one of their own ripoff taxis, they will not let your Uber inside the gate. That's for both entering and exiting the premises, during any time. At night time we had requested to have an Uber to pick us up from the Solaz, so that we could head out to the Metate Cabo restaurant. But once having gone down, they had informed us that our ride was waiting for us outside of the gate just down the street. Upon arrival they will talk your ear off about everything positive that's in-store, and proceed to walk you down to one of their restaurants just down by the beach side. They will walk you there without ever checking you into your room first. They do this for two reasons. For one, obviously they want to make money off of you, and for two, they don't want you checking into your room super early, for reasons I'm not quite sure of. I say all of this with the utmost confidence, because my wife had gone back just some years later with her parents, and in that same visit, they had also did the exact same routine in holding off her room until some hours later, claiming that the room wasn't finished just as of yet. Just know that if they don't check you and your party in for say 4-6 hours upon arrival, that it's most likely the norm. It doesn't even matter if it's one day that you are spending, this will happen for sure. I would have given this place an even lower score, just based off of that time my wife had went solo with her parents. She had said that she an awful time arguing with the front desk for a room upgrade, based off of her status. The hotel had claimed that there wasn't any upgrades that were available, and that the hotel was fully booked, only to later admit there was one the whole time. But as usual, this sort of discovery couldn't be announced until around 4-6 hours later. Let's also not to forget to mention, that this hotel has hills for days. They have so many hills in fact, that I'm surprised there wasn't golf carts supplied to everyone like it is at places such as Catalina Island. Your calf muscles have to be real strong to journey around this place. The food wasn't bad, I guess that's a plus. One star for that food. Would never waste my time in visiting here ever again. Horrible service.