Verified traveler
March 3, 2024
Amazing resort. Everything is done so well. The grounds are well cared for and the rooms are amazing with the ocean views. There are “daybeds” on the balcony and we spent hours just relaxing. Not sure if the pool is heated but it was plenty warm enough to swim in-this is from someone that does not like cool water. Also, it’s great there is a hot tub, that was not clear on website.
The service is distinctive. The people are genuine and not the fake good service. Wish all hotels and stores trained employees this way. The only two areas that were not as great. One was the Rooftop bar. We were seated at the worst table and had to ask to be moved, which they did. Also a bit of upselling of offering water immediately and it turns out it was $16US for two bottles of water. This didn’t happen at the other restaurants. The other wish is bigger coffee cups at the Ledge in the morning at breakfast. We were having to ask for coffee refills often, which they were happy to do. Overall, one of the best resorts from around the world we have been to and one of the few we would go back to.