Hotels near Plaza Patio San José, Los Cabos

We were welcomed by the bellboys at the front entrance. Upon arrival, it was an easy 10 minutes to check-in, and were in our room and off to the pool within 30 minutes. The pool was nice and nothing to do with the hotel, but the pool was hot due to the weather being almost 90 degrees and sunny. The service at the pool was great, the workers have such a great attitude and are always willing to help. There is a 2nd pool overlooking the marina with spectacular views of the mountains, water, and yachts along the marina walkway. It is located within 5 minutes of downtown with tons of restaurants, shops, and music from all the nightclubs, as well as live music at some of the outdoor venues. It's very busy on the weekends and less crowded during the week. The hotel offers an all-inclusive package, however, we did not purchase it, but did have breakfast the last day and it was $20.00 USD per person. Overall, a great hotel, and we can't wait to go back !

The hotel is small in size. There are very few choices in the restaurant bar. There is a coffee snack bar and there is no activity. Overall, it is acceptable for people who like to lie down and enjoy a quiet holiday. The hotel lobby is beautiful. The pool is divided into several infinity pools. The photo is beautiful. The room is very clean. The staff is very hot. Generally speaking, the price is average.

Rooms were ok for the price. No sewer smell for us. Shower drain was slow though. Food was the best, authentic Mexican, I couldn't eat enough. Food selection was minimal, but it was really great tasting. Pool bartenders were slow, but sped up if you leave a few bucks for tip. Check in was mostly quick. However once you are checked in you are ushered over to the time share people. Just say NO. We even had the infamous Jorge take our baggage, no problems with him, he was polite, knowledgeable and quick. The only major complaint about this place was the trash wifi. The wifi DOES NOT have a MESH system. So as you move throughout the resort you have to connect to a new hotspot. Infuriating, on top of that they use some home grown crap sign in system, so your device cannot ever remember the username and password. So every time you sign in (even if you signed in previously) you have to re-enter the wifi credentials. I've had way better wifi at cheap hotels in the mountains of costa rica in the middle of no where. It's 2022 there is absolutely no excuse for this.

The room is very large and comfortable. The pool is very nice. The hotel restaurant is also cheaper than the surrounding restaurants and recommended. Overall the hotel is new and wonderful, but the lady at the front desk is very impressed with the prepaid payment at the time of check-in and the explanation of what is an open voucher that can be used in the hotel is insufficient It was incompetent. The staff other than her were friendly and nice.

Alan at the pool bar was amazing. Great smile and energy and attitude. The most redeeming quality about this place. The rooms are clean and the restaurant has a nice vibe, as well as the beach club. Do not eat anything from the room’s mini bar. I was sick one day and thought maybe I needed to eat something so I could take some medication. But, what was u able to eat it because it was so stale. And they charged us more than $5 for a tiny pack of stale chips. What was the most disappointing to us was the poor communication by both the check-in staff (who told us that they were also the manager, Marta) and the restaurant staff. When Marta checked us in, she told us that the breakfast was included and to just go to the restaurant. She clearly said that the restaurant would give us what would look like a bill and not to worry- that it would not be charged to our room but only for their records. I even went back downstairs after unpacking and asked a second staff member who confirmed what Marta had said. However, on the second day, after we ate breakfast a second time, my partner thought it prudent to ask again and was told that the only free breakfast was free was the “American breakfast” and that we were being charged about $60 for our breakfast each day! When I went to talk with the manager about it, she told me that she had said it was the American breakfast, but she did not. Neither me or my partner hears it. And the second staff member did not say that. And my reservation simply says “free breakfast included.” Nothing more specific than that. And the restaurant staff never said anything to us to clarify. Marta also said that they sent me an SMS text to explain this , but I never received any message from the hotel about this. As we told her this, Marta then tried to tell us that my reservation does not come with feee breakfast at all. Funny that she remembered telling me about my free breakfast 30 seconds earlier. So, I then had to pull out my reservation confirmation to show her clearly that it did come with the breakfast. Not only was I met with a very poor attitude, there was no attempt done to fix the problem and no apology.

I’ll start by saying the wait staff and vendors that we hired for our wedding were incredible!! This review is purely on the coordinators Vita Martinez and Elizabeth Perez. We went through 3 different coordinators in a span of 6 months. Sure, maybe not much they could do to control that. What was in their control though was how to handle a seamless transition, with a thorough handoff to the next coordinator. This never happened. We would definitively decide something, they’d still send us a proposal with the wrong info. Vita single handedly ruined our wedding. What should have been the most joyous day of our lives, was marred by her complete lack of professionalism. The first look which is one of the highlights and pinnacles of anyone’s wedding day, was when she decided to tell me that we owed them more money than the 30 some plus thousand we already paid. Mind you this final bill was confirmed several times, the first two times I had to correct their mistakes of not including my initial deposit I paid. Not sure how that’s my responsibility to remind them, but I digress. They’ve known for months and weeks what our final guest count was. They decided on our wedding day at the first look, to say they made a mistake and we weren’t meeting the food and beverage quota and wanted to charge us 3,500 more for premium bar service. Again, this information was brought to my attention the day of and at our first look!! My mood and pictures and video from that moment on are all ruined because of Vita Martinez and Elizabeth Perez. Had they appropriately and professionally approached me about it, I may have paid it willingly even though again they’ve known this info for how long and either chose not to say anything to us, or are that incompetent that they discovered their error the day of. They also charged us 1,000s for a late night snack station including churros in a custom painted cart w a bike. They never delivered the cart that we agreed on, the literal only reason I would ever pay that much for mini churros. The aesthetic instead was mini churros in glass cups. So many other things I can say negatively about them. All I’ll end with is please avoid them at all costs unless you want to feel as if you planned your entire wedding and that they’ll try to squeeze more money out of you on the day of your wedding. Again the only thing that is incredible are the wait staff and bartenders.