Hôtel Mercure Lourdes Impérial

location is great, room is cleaned with comfortable bed. staff is friendly

We found the bed to be large clean and very comfortable.  Breakfast was good and the staff were very helpful and friendly.

Located near Grotto Our Lady of Lourdes, walkable to various restaurants and souvenirs shops.

The hotel is well-located, just a 7-minute walk from the Sanctuary of Our Lady of Lourdes, offering stunning views if you choose a room with a river view. The breakfast is delicious and really nice. However, it's important to note that the hotel has an old decoration, reminiscent of 40 years ago, and is not well-maintained; it lacks soundproofing. If we didn't get a room with a view to the river, my experience could be worse. Considering these factors, I'm not planning to stay in this hotel again.

This was my second time staying here, and overall, it met expectations. My room was smaller than I remembered, and instead of a river view like last time, I had a roof view—but that didn’t really matter. The room was clean and the air conditioning worked well, which was a big plus. The door didn’t always close properly—you have to make sure it’s fully shut. The breakfast was okay, though nothing memorable, and they often ran out of croissants. One downside this time was the staff. They didn’t seem very friendly—almost like they couldn’t be bothered—which was a bit disappointing. What I do love about this hotel is the location. It’s just a short 5-minute walk to the grotto, which makes it incredibly convenient, especially if you’re visiting for pilgrimage. Despite a few drawbacks, I would still recommend this hotel for its comfort, cleanliness, and unbeatable proximity to the sanctuary.

Staff wonderful. Room clean comfy. Buffet is garbage. Location excellent.