We traded through RCI. RCI rated this a silver crown, so I disregarded the poor reviews I read, and figured they were just extra picky people. We added 3 nights to our trip by staying at Sapphire before checking into a week long trade at another place. All 4 of us (2 adults, and 2 teens) said the beds and pillows were the best we can remember having at a timeshare trade! The sleeper sofa was 2 separate mattresses, so that was a nice surprise. The room was very clean, but not well maintained unfortunately - it just needed simple things like fixing missing grout, caulking and painting, but since that hadn't been done it looks very run down. Also the air conditioning did not work well, so the room was barely cooler than outside (and that was before the daily 2 hour power outage). The room air conditioning did not dehumidify at all, so the tile floors were always wet. There is no ventilation in the bathroom so it was extra hot in there. There was no shower curtain, just a shower head over the open bathtub. Note, there is not an electrical outlet in the bathroom. You can trade pool towels at the front desk, but half the time we tried to do so during towel hours, they did not have clean towels to trade us. The beach area at Sapphire is really small, and only accessible at low tide. The pool water was always cloudy. We came to visit all the beaches, so we didn’t mind since we used our rental car to drive around the island. The back up generator only worked 1 of the 3 days we were there, so the 2 days it wasn’t working the elevators were not able to be used when the power went out for 2 hours each day - my kids were terrified of getting stuck in it when the power went out, but thankfully that never happened, but we did have a near miss when the power went out 5 minutes after we got off the elevator and the back up generator did not come on! I was surprised this was a silver crown. It's very run down looking, and just needs some basic maintenance to look much better.
Very Good
109 Reviews