Candlewood Suites Williamsport by IHG

Pool unavailable, one spoon for three people, one cup, one glass, curtain off hooks, no hangers, cobwebs on doors, air conditioning constantly came on, refrigerator all dented on the door. For what we paid, at least we should have been notified of no pool availability and our payment lowered. Pool was biggest reason we chose Candlewood. Construction mess everywhere on main floor. Would like at least a partial refund.

There were renovations going on during our stay, despite that everything was wonderful. The renovations are going to amazing here. Staff was pleasant and helpful. Room updates and aesthetic was fabulous! Comfortable beds, too!

The staff was very friendly and helpful. I just wish I knew there was construction going on in the facility. The photo did not match the hotel. It was very hard to find. However, the rooms were updated and very nice!

The hotel was a mess because its under renovation, I can excuse that. The clothes from another customer in the drawers, the filthy bath linens, the uncleaned bathroom floor and general condition of the room was awful. Will not stay there again.

Kitchen dirty Coffee cups still had coffee inside Cups not wrapped No phone in the room Had to go down to lobby to get bathroom towels from second floor Old TV Issue with air conditioning

First off I was not told when booking that this property was undergoing a renovation. Arrived to room and in hallways had a strong fishy smell, probably paint and other chemicals mixed Room didn't have a trash can, toilet wouldn't flush unless you removed top to "unstick" the lever/plunger. Curly black little hairs in bathroom, I have light brown straight hair. Lastly body wash btl was empty but empty btl still in carrier. Made many calls and stops to front desk and while they were as good as could be, I would not have booked here if I was told property was a mess

Everything was fine. Hotel was clean Tried to use the gym but it was a mess and everything in there was broken

The location of it behind the other hotel was hard to find there needs to be better signage once you get to the TGI Fridays that the Candlewood is around the back from the main street. It looks like you drive right into Comfort Inn and I got out went into the wrong hotel had to be redirected so better signage

our room was great but the current remolding has lead to very messy inside and out.