My BanLao Hotel

My BanLao Hotel Reviews

My BanLao Hotel

Thammamikalath Rd Ban Mano Rd, Luang Prabang, Luang Prabang Province, LaosView hotel details
My BanLao Hotel
My BanLao HotelMy BanLao HotelMy BanLao Hotel
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Guest Reviews of My BanLao Hotel

9.6/10
Amazing
525 reviews
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(525)
Positive reviews(514)
Reviews with photos/video(255)
Offers pick-up/drop-offs(160)
Clean pool(121)
Great swimming pool(121)
Delicious breakfast(44)
Well designed(24)
Loved the view(16)
Perfect for kids(14)
Located downtown(12)
Negative reviews(11)
Guest User
Courtyard Suite King Room
Stayed in Jul 2026
Traveling with friends
7 reviews
10/10
Outstanding
Posted on Aug 17, 2026
Clean room for this hotel and everything was so good and good facilities as well, also food is bes
Response from Property: Dear Valued Guest,Thank you very much for your kind review and for choosing My BanLao Hotel.We are delighted to hear that you enjoyed our clean and comfortable rooms, excellent facilities, and delicious food. Your positive feedback means a great deal to our team and encourages us to continue maintaining high standards in both our accommodation and dining services.Thank you once again for your support. We look forward to welcoming you back to My BanLao Hotel for another wonderful stay in Luang Prabang.Warm regards,The Management Team
Guest User
Pool Access King Room
Stayed in Jul 2026
Family
63 reviews
10/10
Outstanding
Posted on Aug 9, 2026
The hotel is beautiful and just a 15-minute walk to the foreigner's street, but no worries, the front desk can arrange a car for pick-up and drop-off. Many staff members speak Chinese, which is truly friendly. The service is excellent, and the direct pool access rooms are fantastic – a bit pricier but definitely worth it, as the rooms are much larger. During my stay in Luang Prabang, I went for a swim every day, and all my happiness came from this hotel. The hotel spa is also very good, the techniques are decent, and the price isn't expensive. Essential oils were only 200 RMB, though it's cheaper outside.
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6/10
Response from Property: Dear Valued Guest,Thank you so much for your wonderful and detailed review of My BanLao Hotel.We are delighted to hear that you enjoyed our beautiful surroundings, convenient location, and the assistance provided by our front desk team. We are especially pleased that our transportation service made getting around Luang Prabang easy and hassle-free.It is wonderful to know that you enjoyed communicating with our team and appreciated the warm and attentive service. We are also thrilled that you loved your Pool Access Room and found the spaciousness and direct pool access worth the experience. Hearing that you enjoyed a swim every day during your stay truly makes us happy!Thank you as well for your kind words about our spa. We are pleased that you enjoyed the treatments and found them to be good value. We will certainly share your compliments with our spa team.Your happiness and satisfaction are the greatest rewards for our entire team. Thank you again for choosing My BanLao Hotel and for recommending us to other travellers.We look forward to welcoming you back to Luang Prabang for another relaxing and memorable stay!Warm regards,The Management Team
Benpaodexiaoyangmian
Pool Access Twin Room
Stayed in Jun 2026
Traveling with friends
8 reviews
10/10
Outstanding
Posted on Aug 1, 2026
The pool is incredibly photogenic. We booked a poolside room, and as soon as you open the door, you see the pool. The hotel has a French-style villa decor. Every staff member was very welcoming. They even contacted us in advance via email to arrange airport pickup. It was raining when we arrived, and the driver held an umbrella for us the whole way. No matter where we went, we were chauffeured in a vintage car, which made us feel very safe. We didn't book breakfast there, as Atsalin, a restaurant with great value and taste, is just a 3-minute walk away.
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Response from Property: 尊敬的貴賓您好,感謝您選擇入住滿家樂酒店,並抽出寶貴時間分享如此暖心的入住體驗!很高興您喜歡我們的池訪房,推門即見泳池的設計正是希望為每位賓客帶來輕鬆愜意的度假氛圍。也非常感謝您對酒店法式建築風格、接站服務以及老爺車接送服務的認可。能夠在雨天為您撐傘、讓您感受到安心與温暖,是我們團隊最開心的事情。期待不久的將來再次歡迎您回到滿家樂酒店!
Guest User
Courtyard Suite King Room
Stayed in Jun 2026
Family
4 reviews
10/10
Outstanding
Posted on Aug 13, 2026
The hotel provides a shuttle service that can take guests to and from various points in the city at any time, making transportation incredibly convenient as you don't need to bother with taxis. The front desk offers Chinese-speaking staff, ensuring seamless communication and excellent service. The hotel's ambiance and environment are fantastic, with many photogenic spots where you can snap beautiful pictures effortlessly. Overall, the experience was great, and it's a perfect place to stay for travel and sightseeing. I highly recommend it to anyone visiting!
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Response from Property: Dear Valued Guest,Thank you very much for your wonderful and detailed review of My BanLao Hotel.We are delighted to hear that you enjoyed our convenient shuttle service and found it easy to explore Luang Prabang without the hassle of arranging taxis. It is also wonderful to know that our Chinese-speaking team members helped make communication smooth and your stay even more comfortable.We are especially pleased that you enjoyed our beautiful surroundings and found plenty of photogenic spots throughout the hotel. Creating a relaxing, welcoming, and memorable environment for our guests is something we take great pride in.Thank you once again for your kind recommendation. Your generous feedback is a great encouragement to our entire team, and we sincerely look forward to welcoming you back to My BanLao Hotel for another wonderful stay in Luang Prabang.Warm regards,The Management Team
Anonymous User
Courtyard Suite King Room
Stayed in Jun 2026
Solo traveler
6 reviews
9.0/10
Great
Posted on Jul 23, 2026
The management/ownership runs a meticulous operation. Everything is designed from scratch for perfection. The only drawback: I stayed in a king suite and I found the room was too dark inside. The free shuttle and free airport/train pickup drop off were amazing services they offer if you stay 2+ nights.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your thoughtful and detailed feedback about your stay at My BanLao Hotel.We are truly delighted by your kind words about our management, operation, and commitment to providing a high standard of service. It is wonderful to know that you appreciated our complimentary shuttle service, as well as the airport and train station transfers available for guests staying two nights or more.We also sincerely appreciate your constructive feedback regarding the lighting in the King Suite. We understand that a room's atmosphere and brightness can greatly affect comfort, and your comments have been shared with our management team for consideration as we continue looking for ways to improve our guests' experience.Thank you once again for choosing My BanLao Hotel and for recognizing both our strengths and areas where we can improve. We hope to have the pleasure of welcoming you back to Luang Prabang for an even more comfortable and enjoyable stay.Warm regards,The Management Team
Anonymous User
Pool View Twin Room
Stayed in Jun 2026
Couple
11 reviews
10/10
Outstanding
Posted on Jul 17, 2026
I had a wonderful stay at MyBanLao Hotel. The hotel has a beautiful atmosphere that combines traditional Lao style with modern comfort. The room was spacious, clean, and very comfortable. The swimming pool was excellent, and it was a perfect place to relax after exploring Luang Prabang. The staff were very friendly, helpful, and always welcoming. The location was also convenient, making it easy to visit the old town and nearby attractions. I really enjoyed my stay and would definitely recommend this hotel to anyone visiting Luang Prabang. I hope to come back again in the future.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your wonderful review.We are truly delighted to hear that you had such an enjoyable stay at MyBanLao Hotel. It is especially rewarding to know that you appreciated our unique blend of traditional Lao charm and modern comfort, as well as our spacious rooms, relaxing swimming pool, and convenient location.Your kind words about our team mean a great deal to us. Providing warm hospitality and memorable experiences is our greatest passion, and your recognition is the best encouragement for all of us.Thank you as well for recommending MyBanLao Hotel to fellow travelers. We sincerely look forward to welcoming you back on your next visit to Luang Prabang and creating another unforgettable stay.Warm regards,MyBanLao Hotel Team
LaotuYY
Pool Access King Room
Stayed in Jun 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Aug 14, 2026
Our experience at the Maison Souvannaphoum Hotel in Luang Prabang exceeded our expectations! The French colonial-style estate design, with white walls and tropical greenery, creates an elegant ambiance filled with a Southeast Asian resort vibe, making it perfect for photos. The hotel's pool is clean and beautiful, and as evening lights up, the atmosphere becomes truly enchanting. The rooms are clean and spacious, with comfortable bedding and a dry/wet separated bathroom. Insect control in the rooms is excellent, ensuring a peaceful stay. The staff are friendly and enthusiastic, and can communicate in Chinese, making them very welcoming to Chinese guests. The free shuttle bus runs to and from the city center and night market, making transportation incredibly convenient. For consecutive stays, airport transfers are also included, saving a lot of hassle. The hotel is quiet yet centrally located, not far from major temples and the night market. The overall service is thoughtful and attentive, making it a top choice for a vacation stay. Highly recommended!
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Response from Property: 尊敬的貴賓您好,非常感謝您選擇入住滿家樂酒店,並與我們分享如此細緻且温暖的入住體驗!我們非常高興得知您喜歡酒店的法式殖民風設計、泳池環境以及舒適整潔的客房,也感謝您對我們蚊蟲管理工作的認可。能夠為您營造一個安心、舒適的度假環境,是我們一直努力的目標。同時,非常感謝您對我們團隊服務的肯定。得知我們的中文服務和免費接駁車服務為您的旅程帶來了便利,我們倍感欣慰。您的滿意就是對我們最大的鼓勵。再次感謝您的高度推薦!期待在不久的將來再次歡迎您回到琅勃拉邦滿家樂酒店,願我們繼續為您創造更多美好的旅行回憶。
Amanda shouhuixian
Pool View Triple Room
Stayed in Jun 2026
Family
12 reviews
10/10
Outstanding
Posted on Aug 11, 2026
Highly recommend this hotel if you're staying in Laos. Firstly, the complimentary on-demand airport and city shuttle service saved us a lot of hassle and made us feel safe and cared for. Secondly, the hotel environment is excellent; the pool is exceptionally clean, and with the lush tropical plants and turtle garden, you could easily spend a whole day relaxing or taking photos. Thirdly, the room facilities are great and very clean. I especially loved the complimentary linen tote bag available for use during our stay; its design and color scheme were so fashionable that I bought one when checking out, and they even gave me a brand new one! Fourthly, the entire staff provides excellent service; even if there's a language barrier, they do their best to accommodate your needs. The breakfast is also rich and authentic. In short, it's no wonder this hotel is rated as a favorite among Chinese travelers. If your budget allows, this should be your top choice.
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6/9
Response from Property: Dear Valued Guest,Thank you so much for your incredibly detailed and heartfelt review. We are truly honored by your strong recommendation and delighted to know that My BanLao Hotel was such a memorable part of your trip to Laos.We are especially pleased that our complimentary on-demand airport and city shuttle service made your journey more convenient, comfortable, and worry-free. It is wonderful to hear that you enjoyed our peaceful surroundings, beautifully maintained swimming pool, tropical greenery, and turtle garden. We love knowing that these spaces gave you the perfect opportunity to relax and capture some beautiful memories.We are also delighted that you appreciated the cleanliness and facilities of your room, as well as our complimentary linen tote bag. It makes us especially happy to know you loved the design enough to purchase one as a souvenir, and we are glad our team could make that moment even more special.Your kind words about our entire team mean a great deal to us. We always strive to provide warm, attentive hospitality and to understand and assist our guests, regardless of language differences. We are also thrilled that you enjoyed our breakfast and found it rich and authentic.Thank you once again for choosing My BanLao Hotel and for taking the time to share such wonderful feedback. Your recommendation is a great encouragement to our entire team.We sincerely look forward to welcoming you back to Luang Prabang and My BanLao Hotel for another relaxing and memorable stay.Warm regards,The Management Team
Guest User
Courtyard Twin Room
Stayed in Jun 2026
Family
33 reviews
9.5/10
Amazing
Posted on Jul 18, 2026
The service was excellent, and the hotel breakfast was delicious. The bistro on the first floor also served great food at reasonable prices. Since it was off-season, the pool wasn't crowded, so we enjoyed our swims every day. Exploring the public areas was also a pleasure. The only issue was that for three consecutive nights, both of our rooms experienced a power outage that then caused all the lights to turn on in the middle of the night. On the first night, this happened three or four times. It was a bit startling, and we're not sure if it was a hotel issue or a city-wide problem.
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Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your experience at My BanLao Hotel.We are delighted to hear that you enjoyed our exceptional service, delicious breakfast, and the dining experience at Bistro 1960. It is also wonderful to know that you were able to relax by the pool and enjoy the peaceful atmosphere of our hotel during the quieter season.We sincerely apologize for the inconvenience caused by the power outages during your stay. Unfortunately, these interruptions were due to unexpected city-wide power outages beyond our control. We understand how disruptive it must have been, especially when the lights came back on during the night, and we truly appreciate your patience and understanding.Your valuable feedback means a great deal to us, and we are continuously looking for ways to enhance our guests' comfort, even in situations beyond our control.Thank you once again for choosing My BanLao Hotel. We hope to have the pleasure of welcoming you back on your next visit to Luang Prabang for an even more seamless and enjoyable stay.Warm regards,The Management Team
Anonymous User
Pool View King Room
Stayed in May 2026
Couple
10 reviews
10/10
Outstanding
Posted on Jun 27, 2026
This was my third time staying here, and I’m absolutely impressed! The staff provided excellent service, and they even offer a shuttle bus service into town, That’s was so good. The swimming pool is huge and very photogenic. My only complaint is that smoking is allowed at the counter bar, so I could smell cigarette smoke while swimming. Despite that, they beautifully decorated our room for my anniversary with my boyfriend, which was so sweet! Whenever I visit Luang Prabang again, I will definitely stay here. ♥️
Response from Property: Dear Valued Guest,Thank you so much for choosing My BanLao Hotel for your third stay with us. It truly means a great deal to know that you continue to return, and we are delighted to hear that you had another memorable experience.We are especially pleased that you enjoyed our friendly service, the complimentary shuttle service to town, and our spacious swimming pool. It is also wonderful to know that the anniversary room decoration added a special touch to your celebration. We hope you and your boyfriend had a beautiful and memorable anniversary together.At the same time, thank you for sharing your feedback regarding the cigarette smoke near the pool bar. We sincerely apologize for the inconvenience this caused during your time by the pool. Your comments are very valuable to us, and we will review this matter with our team to explore ways to improve the comfort of all our guests.Thank you once again for your kind words and continued support. We truly appreciate your loyalty and look forward to welcoming you back for your fourth stay at My BanLao Hotel whenever your travels bring you to Luang Prabang again.Warm regards,My BanLao Hotel Team
Guest User
Courtyard Suite King Room
Stayed in May 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jun 11, 2026
Very tidy and clean, the stuffs are very friendly and helpful, very quiet and elegant hotel, I will visit again and recommend to friends in the future. My Ban Lao has the best swimming pool ever!
Response from Property: Dear Valued Guest,Thank you so much for your wonderful review.We’re truly delighted to hear that you found the hotel tidy, clean, quiet, and elegant, and that our team’s friendliness and helpfulness made your stay even more enjoyable.It’s especially rewarding to know that you consider My BanLao to have the best swimming pool ever what an amazing compliment! We’re so pleased that you enjoyed it.Thank you as well for your recommendation and for your intention to return in the future. Your support means a great deal to our entire team.We look forward to welcoming you back to My BanLao for another relaxing and memorable stay in Luang Prabang.Warm regards,The My BanLao Team
Anonymous User
Courtyard Suite King Room
Stayed in May 2026
Solo traveler
33 reviews
10/10
Outstanding
Posted on Jun 29, 2026
Lots of classic cars to admire. If you stay 2 nights or more, they offer pick-up and drop-off service to the train station, which is very convenient. From 2 PM onwards, cocktails are buy one get one free, offering great value for money. Breakfast is also decent.
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6/9
Response from Property: Dear Valued Guest,Thank you so much for your wonderful review.We’re delighted to hear that you enjoyed the collection of classic cars and found our complimentary train station transfer for stays of two nights or more convenient for your travels.It’s also great to know that you enjoyed our Happy Hour cocktails and found them to be excellent value, as well as appreciating the breakfast during your stay.Thank you again for your kind words and support. We look forward to welcoming you back to My BanLao for another relaxing and memorable stay in Luang Prabang.Warm regards,The My BanLao Team
Kunkunyu
Pool Access Twin Room
Stayed in Apr 2026
Traveling with friends
24 reviews
10/10
Outstanding
Posted on Jun 3, 2026
The hotel's pool is absolutely stunning, perfect for photos everywhere you look. The hotel's shuttle service is also incredibly convenient. The room amenities are also more tailored to Chinese guests, and breakfast is excellent.
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Response from Property: Dear Guest, thank you for choosing to stay at our hotel and for sharing such a wonderful experience! We are delighted to know that you enjoyed the hotel's pool view and took many satisfying photos there. It is our honor to have been a beautiful backdrop to your trip. We also appreciate your positive feedback on the hotel's shuttle service; we hope to provide every guest with an even more convenient and comfortable travel experience. We are pleased to know that you were satisfied with the room facilities and breakfast. We strive to combine international service with the accommodation habits of Chinese guests, hoping to make every guest feel at home. Thank you again for your support and encouragement. We look forward to welcoming you back to the hotel in the near future!
Yuyujun
Courtyard Twin Room
Stayed in Apr 2026
Traveling with friends
6 reviews
10/10
Outstanding
Posted on May 24, 2026
The service was excellent, and the staff were very friendly. The restaurant staff were particularly attentive. They even offer a shuttle service to nearby attractions.
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6/7
Response from Property: Dear Valued Guest, thank you so much for choosing to stay at our hotel and for sharing such a heartwarming review! We are delighted that you were satisfied with our service, the attitude of our staff, and the service awareness of our restaurant team; this is our greatest encouragement. We are also very happy that you enjoyed the hotel's shuttle service, and we hope it will make your travels even more convenient. We look forward to welcoming you back again in the future!
Chuanqunqunchuanqunqun
Pool Access King Room
Stayed in Apr 2026
Family
6 reviews
10/10
Outstanding
Posted on May 23, 2026
I stayed here for two nights during the May Day holiday. It was probably quite popular, as I couldn't book a continuous stay, so I had one night with a pool view and another with pool access. I especially loved the bathroom design. I ordered an old-fashioned floating dinner in the evening, but be aware you need to place your order before 6 or 6:30 PM, as the pool bar closes early. I was a bit hesitant initially seeing the $15 price tag, but after eating it, I felt it was incredibly good value! There was a wide variety of dishes, enough for two people, and we were completely full! This would easily cost two or three hundred in China! We didn't order breakfast here and opted to eat out on the street instead. The shuttle bus can take you to various places, and contacting them via WhatsApp was very convenient.
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Response from Property: Dear valued guest, thank you for your stay and for sharing your experience. We hope to have the opportunity to enjoy your company again!