Sadakham Hotel

First, I need to state that I booked a 'pool view room' on Trip.com, but they gave me a 'garden view room'. I heard that pool view rooms are reserved for Westerners, and Chinese guests, regardless of whether they book a pool view room, are always given garden view rooms. The hotel's handling efficiency is low, they discriminate against Chinese people, elevate Westerners, and treat guests differently! Here's my experience: After checking into the garden view room, I found a strong, pungent odor inside. I turned on the air conditioning and fan, and it got a little better. However, the bathroom and shower area still smelled heavily. All of this was acceptable, but the one thing I couldn't accept was, when I pulled back the covers before bed, I found urine stains and ** (pictures available) on the duvet. I then contacted the hotel and platform customer service for assistance. The hotel offered to change rooms, and I looked at two other garden view rooms (they didn't suggest moving us to a pool view room), but all the garden view rooms were the same – they all had an odor, and the duvets were all dirty, with urine stains and **. The hotel didn't mention moving us to a pool view room. Later, I decided to just make do for one night and stayed in the original room and with the same duvet. The next day, after waking up, I developed red rashes (pictures available) and they were very itchy. I then contacted the hotel and the platform. I originally thought about changing hotels, but we also found it troublesome. The hotel then moved us to a pool view room, claiming it was an upgrade. Indeed, it lives up to its reputation as a room for Westerners; this room had no smell whatsoever, and the duvet was perfectly clean, with no urine stains or **. I strongly do not recommend staying at this hotel. This is the worst experience I've had in terms of environment and attitude among all the hotels I've stayed at.

The room was clean, and the front desk staff were very hospitable. The pool is quite deep, which is great for those who enjoy swimming. However, the shower gel had a very strange (unpleasant) smell, and there were no face towels. It would also be good to install depth warning signs for the pool and have supervision measures in place to ensure guest safety.

Bed bugs, dirty and messy sheets, and questionable hygiene. The bathroom didn't even have a door. The pool was murky, and the room was small. Overall, a terrible experience. Couldn't sleep all night because of the bed bugs, ended up having to find another hotel in the middle of the night.

The hotel has a good, convenient location, perfect for a relaxing stay.

The location isn't bad, but it's not totally central. The staff are super friendly, but the Wi-Fi signal isn't great. The worst part is that the outdoor pool area is very small and you're practically on top of other rooms, which means a lot of noise and very little privacy.

First point: This hotel has two buildings, separated by a road. One building has a pool, the other doesn't. I booked the one with the pool, but the front desk told me that the building with the pool was about to be renovated and would have no power, so I couldn't check in. It turns out that building is exclusively for foreigners; when I went to the pool in the afternoon, all the foreigners had checked in. Amazing! Did I shortchange you on the room fee or something? Their excuses are endless. Second point: The hotel's environment and facilities are poor. The shower water pressure is very low, and you have to wait at least five minutes for hot water. I'd like to remind you again, Chinese people最好 not to book this hotel. Is there some kind of discrimination against Chinese people or what? The hotel's safety is also mediocre. If you've booked it, you'll experience it for yourself.

This is a decent hotel for the area, and the environment and hygiene are quite good.