The room was clean and spacious, it had all the necessary conveniences, the staff was friendly, the location was great.
We did not like the breakfast at the restaurant - there was not much food to choose from, there were just eggs and one more dish whuch was different every day, but if you do not eat eggs and do not like that other dish (for example, noodle soup or sticky rice), there was nothing else.
The other thing is that one of the receptionists did not speak English at all. And if you are having problems due to the fault of the hotel staff, it is really difficult to settle everything down due to lack of understanding.
We had problems with bus tickets. We bought our bus tickets to Phonsavan at the hotel (they announce that they sell bus tickets) right after we checked in at the hotel, for the date in three days after our arrival. But the night before the day when we were scheduled to leave in the morning, we were told by the hotel staff that the bus had been cancelled, that there would be no buses to Phonsavan the next day because it was Vietnamese New Year (festival), and that we could not go there that day, there were no options for us, that we could go there a day later. We were really frustrated because we had everything set - airplane tickets from Phonsavan to Vientiane and hotel in Phonsavan. But as we found out the next day, it was a lie. We went to the bus station by ourselves, and there were minibuses to Phonsavan, so we were able to get there. I have no idea why the staff lied to us and why they cancelled our tickets.
Do not purchase any tickets or tours from the the hotel.