The only positive aspect is the free taxi service into town, which, however, is unreliable. The pool is large and warm, but unfortunately, like the entire hotel, it's dirty. Communicating with the staff, even at reception, is impossible because no one speaks English. And this is what they call international! In Luang Prabang, we had to ask a market woman to speak to reception. The service is abysmal; the beds aren't made. For breakfast, there's no coffee or tea, no cold juices, let alone yogurt. The only fruit is overripe, inedible bananas and watermelons. The hotel doesn't offer dinner, even though it's over 7 km outside of Luang Prabang. The hotel doesn't have a safe, not even at reception. The balcony is nice, but there are no chairs. There's no peace and quiet at all, as you're constantly bombarded with music from the restaurant on the other side of the river. A decent hotel would have made sure that was turned off.
Overall, the hotel doesn't even meet the standards of a 2-star hotel.
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