There was a discrepancy between the photos shown online and the actual room facilities.
I chose this hotel after comparing it with two or three other properties, and the photos were a major factor in my decision, so this was very disappointing. I requested that the misleading photos be removed.
The room change was only within the same category, and even though it was off-season with vacant rooms available, I was still assigned the smallest room. If other rooms in the same category were available, I feel there could have been more consideration. That level of service was disappointing.
A silk bathrobe was provided, but personally I prefer cotton.
The amenities included a toothbrush, shower cap, cotton swabs, hairdryer, shampoo, soap, and body lotion.
There was more than enough complimentary drinking water provided, which was reassuring. There was no minibar, but finding a French press and coffee beans in the room was a small but pleasant surprise.
I really wish there had been mosquito coils or insect repellent on the balcony.
The breakfast was quite good, but it was exactly the same every day, so I think staying more than three nights would become repetitive.
The room furnishings and overall atmosphere were beautiful. It has a unique charm and character that newer architecture simply cannot replicate.
Bicycles are available free of charge, including both regular bicycles and mountain bikes.
I walked to the old town once, and it took about 15 minutes. It’s walkable, but if location is a priority, staying in the old town would be a better choice.
Also, unlike many other 4-star or higher hotels, there was no shuttle service to the old town.
Since I rented a motorbike, it wasn’t a problem for me, but with the rainy season approaching, this could become inconvenient.
I’m glad I stayed once, but I wouldn’t return.