The room was great and the environment was good too. However, since my colleague couldn't book a room for the extended stay, I tried to negotiate with the hotel to cancel my reservation. The hotel rejected my request several times, despite me explaining my concerns as a woman traveling alone. I absolutely had to move to another hotel. This was inconvenient for safety and work, as our clients require on-site support, meaning we need to be on standby and they pick us up from the hotel at any time. Being in different hotels would mean picking people up from different locations, which is super inconvenient. I repeatedly troubled the staff and their superiors to discuss this, but to no avail. I feel that the platform shouldn't offer a negotiation interface if it's not going to be flexible, or at least consider the user's actual situation. My entire stay was good, but the final experience was ruined by the negotiation. Although they eventually agreed, I was so frustrated I actually cried at the time. They were so inflexible.
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