Vienna Hotel (Luoyang Longmen High Speed Railway Station) Reviews

Response from Property: 酒店距離高鐵站700米，步行10分鐘可達。非常開心陪伴您度過愉快的時光，酒店為您的每分每秒創造精緻的體驗！感謝您的全方面評價，我們誠意期待您的再次光臨，祝您生活愉快。

Response from Property: Muah, I send you a kiss, you really know what you are talking about! My love for you is like a surging river that cannot be stopped. Our efforts are all worthwhile. Let me cry silently for a while... Please come often.

Response from Property: 您的每一句好評，都是對我們最大的鼓勵，感謝您選擇我們維也納酒店，期待您的下次光臨。

Response from Property: We always believe that serving every customer well is our most sacred and greatest mission, and we will make every effort for this mission to give you the warmth and comfort of home. Xiao Wei is looking forward to your return home soon!

Response from Property: Thank you for your recognition of us. The friendship between gentlemen is as light as water. We hope that our chance encounter will leave a deep impression on you. The tea is ready and we sincerely look forward to your visit again.

Response from Property: 我們店距離龍門高鐵站直線800米，附近有泉舜購物廣場、寶龍廣場、正大國際廣場2公里左右，龍門石窟5公里 ；關林廟3公里，白馬寺20公里，機場20公里。感謝您對小維的大力支持，您的滿意就是酒店前進的動力，無需贅言，常來就好咯!期待下次見面喲~祝:工作順利，天天好心情O（n_n）O~小維的成長需要您的一路支持與陪伴

Response from Property: Dear guest, we are deeply sorry for the inconvenience and distress you and your child have experienced. Regarding the bed capacity issue you mentioned, we have verified that there was indeed a miscommunication. The system's "double occupancy" was misinterpreted as accommodating four people, which resulted in the room configuration not meeting your needs, forcing your child to sleep on the sofa. This was an oversight on our part, and we sincerely apologize. Your appreciation for our cleanliness and other amenities is truly encouraging, but this mismatch in service truly diminished the overall experience. We have urgently optimized the information on the booking page to clearly distinguish the occupancy and bedding configurations for different room types. We have also strengthened the information verification process between customer service and housekeeping to prevent similar misunderstandings. To make amends for this incident, if you would like to give us another chance, please contact us directly before your next stay. We will prioritize family-friendly rooms and prepare a small gift for your child to make up for this inconvenience. Thank you again for your feedback, which is invaluable to our service improvements. We sincerely look forward to providing you and your family with a more comfortable stay.

Response from Property: 人海茫茫，眾生芸芸，遇見您，真的像赴心中必然的緣。好的口碑是源於您，讓您滿意小維倍感歡喜，我們會不斷創新，竭盡全力，把最好的服務帶給每一位貴賓！

Response from Property: The world is so big, and meeting you here is a matter of fate. Beyond fate, being recognized by you is even more of a blessing. As the saying goes, people never know how to be content, and of course, Xiaowei is no exception among these 1.3 billion people. Hahaha~~~ Xiaowei hopes that this happiness is not fleeting, like a moth to a flame. I only hope that you will continue to support Xiaowei, and that Xiaowei can always satisfy you. We look forward to your next visit~

Response from Property: Muah, I send you a kiss. You really know what's good! My love for you is like a surging river that can't be stopped. All our efforts are worthwhile. Let me cry silently for a while... Please come often!

Response from Property: Thank you for your review. Xiaowei is very happy. Your five-star praise is our goal. We wholeheartedly hope that you will be very satisfied! Vienna welcomes you to stay in hundreds of stores across the country. You are also welcome to come back often when you are free.

Response from Property: The world is so big, and meeting you here is a matter of fate. Beyond fate, being recognized by you is even more of a blessing. As the saying goes, people never know how to be content, and of course, Xiaowei is no exception among these 1.3 billion people. Hahaha~~~ Xiaowei hopes that this happiness is not fleeting, like a moth to a flame. I only hope that you will continue to support Xiaowei, and that Xiaowei can always satisfy you. We look forward to your next visit~

Response from Property: Muah, I send you a kiss. You really know what's good! My love for you is like a surging river that can't be stopped. All our efforts are worthwhile. Let me cry silently for a while... Please come often!

Response from Property: Dear Guest, Hello! Thank you very much for your support of our hotel. We always believe that a good reputation must be based on the most sincere and satisfied guests' recommendations. We are also honored to provide you with excellent service. We sincerely welcome you to choose Vienna Luoyang Longmen High-speed Railway Station Branch again, whether you are on business or leisure! We sincerely look forward to seeing you again!