#Hygiene, The toilet was very poorly cleaned; there were stains on the toilet bowl, and the bathroom and toilet smelled strongly of urine. During my 4-day, 3-night stay, I asked the landlady to have the cleaning lady clean the bathroom, and they surprisingly left a damp towel from the previous day in the bathroom. It was truly bizarre; it was the first time I'd encountered a cleaning lady who didn't collect the towels. #Service, The service was okay; the landlady was very welcoming. On the first day, we were told there would be no pick-up service due to snow, but when we arrived, the snow had mostly melted. They even dropped off other girls at the cable car station around mealtime (so why couldn't they provide pick-up service?). #Location & Transportation: The location is very, very far from the main street, and it's about a 10-minute walk to Xiaotianchi (Small Heavenly Lake). On the first day, I wasn't sure of the exact distance; after eating on the main street, my partner and I walked back, which took at least 45 minutes because the sightseeing bus stops running at 5:30 PM, and taxis are hard to find. The roads are also quite dark and dangerous. #Room Facilities: The room facilities were okay, but it wasn't as big as the pictures. There should have been underfloor heating, but it was quite hot when we arrived, so we didn't turn it on. There were also electric blankets and air conditioning. There was a large window with a nice view. The soundproofing was so-so, and the lighting was quite dim at night.
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