Mama Shelter Luxembourg

Mama Shelter Luxembourg Reviews

Mama Shelter Luxembourg

2 Rue Du Fort Niedergruenewald, 2 R. Fort Niedergrünewald, Luxembourg, 1616, LuxembourgView hotel details
Mama Shelter Luxembourg
Mama Shelter LuxembourgMama Shelter LuxembourgMama Shelter Luxembourg
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Guest Reviews of Mama Shelter Luxembourg

8.9/10
Very good
108 review
Verified reviews
Location8.8
Amenities8.5
Service8.9
Cleanliness9.4
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All reviews(108)
Positive reviews(29)
Reviews with photos/video(5)
Great location(10)
Clean and tidy(8)
Awesome rooms(8)
Awesome amenities(7)
Great service(6)
Awesome stay(5)
Guest User
Medium Mama Double Room
Stayed in Nov 2025
Couple
5 review
10/10
Outstanding
Posted on Jan 4, 2026
I've enjoyed my stay cation in mama. I love the concept and thanks to the front office man/woman who have a shift in the morning , they are so friendly, honest and respect full. Make me want to come back again 🫶
Response from Property: Hello! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗We're glad our concept resonated with you and that our morning front office team impressed you with their friendly, respectful service—it's all part of the Mama Shelter spirit.We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️MAMA ❤️ YouAida De La Puente, General Manager
Guest User
Medium Mama Double Room
Stayed in Nov 2025
Traveling with friends
1 review
7.5/10
Posted on Dec 7, 2025
Very cool hotel, conveniently located near the city center. The rooms are great, but the only downside is that there’s no tea or coffee available in the room.
Response from Property: Hello !Thank you for your feedback and for highlighting our convenient location and the comfort of our rooms. We’re delighted you enjoyed your stay overall.Regarding tea and coffee, please note that a kettle is available on request at the reception, and coffee is also available at our restaurant. We’ll be happy to assist you with this during your next visit.We hope to welcome you back again soon.MAMA ❤️ YOUAida De La Puente, General Manager
NaamLoos
Medium Mama Double Room
Stayed in Sep 2025
Booked for others
9 review
8.5/10
Very good
Posted on Oct 27, 2025
My room is on the 3rd floor. The insulation is bad and I can hear the neighbours talking, and even worse, there is Non-stop music at the ground floor every evening at least until 00:30, which makes me crazy. Called to lower the volume, but nothing happened.
Guest User
Medium Mama Twin Room
Stayed in Oct 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jan 15, 2026
It was amazing, the room was spacious and the location was convenient
Response from Property: Hello! Many thanks from all our team. 🤗Great to hear you loved the spacious room and convenient location. We strive to make every stay comfortable and vibrant.We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️MAMA ❤️ YOUAida De La Puente, General Manager
Guest User
Medium Mama Twin Room
Stayed in Aug 2024
Solo traveler
2 review
8.5/10
Very good
Posted on Sep 30, 2024
Pros: New, Clean, Interesting design Downsides: -Can hear bass from music on Saturday after midnight - No toothbrush/toothpaste available, have to purchase it €12
Guest User
Large Double Double
Stayed in Feb 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 17, 2024
Good service, clean and the hotel staff are so kind and helpfull. Great place to stay. ❤️
Lotux
Medium Mama Double Room
Stayed in Nov 2023
Couple
34 review
8.0/10
Very good
Posted on Dec 27, 2023
We spent our Christmas night here, every shops closed during our stay. We tried out their hotel restaurant, not very impressed but OK. Nice hotel with parking (€19/night). Room without kettle but fridge is included. Might try another hotel if I visit this city again
Guest User
Medium Mama Double Room
Stayed in Jun 2023
Traveling with friends
5 review
10/10
Outstanding
Posted on Jul 30, 2023
Beautiful hotel with a lovely room. Bar and amenities were incredible. Staff were very friendly and helpful. Tram stop is a 2 min walk away and it only takes 10 mins to get to the centre of Luxembourg. Some local pubs and shops too.
Hakimhalym
Large Double Double
Stayed in Jan 2024
Family
12 review
10/10
Outstanding
Posted on Feb 25, 2024
Nice and lovely hotel to stay
Guest User
Medium Mama Double Room
Stayed in Nov 2023
Solo traveler
9 review
9.0/10
Great
Posted on Dec 25, 2023
Nice and model hotel good concept
Guest User
Large Two Double Room
Stayed in Feb 2023
Family
1 review
8.5/10
Very good
Posted on Mar 5, 2023
Very Nice hotel, sexy, provocative decoration. Clean and with good food. Location is ok. Would be nice if it had a gym and more parking spots.
Guest User
Large Double Double
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 24, 2024
Perfect
Mad frog
Large Double Double
Stayed in May 2025
Family
46 review
9.0/10
Great
Posted on Jun 30, 2025
Newer equipment and visuals, slightly off-center, but overall nice interior
Original textTranslated by Google
Response from Property: Good morning Josh!The whole team appreciates your review ☺️We're glad you liked our modern facilities and interior. The free tram nearby offers quick access to the city center.Come back soon, MAMA is your home too! 💕💕MAMA ❤️ Josh!Aida De La Puente, General Manager
Guest User
Medium Mama Double Room
Stayed in Apr 2025
Family
19 review
10/10
Outstanding
Posted on May 11, 2025
Very nice hotel, great design, big rooms, polite staff, great location.
Original textTranslated by Google
Response from Property: Good morning!The whole team is delighted to receive your compliments ☺️We are pleased that you enjoyed our central location and the comfort of our rooms, created to provide a perfect stay in Luxembourg.We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️MAMA ❤️ YOU!Aida De La Puente, General Manager
Guest User
Medium Mama Double Room
Stayed in Dec 2024
Couple
2 review
8.5/10
Very good
Posted on Jan 20, 2025
Nice hip hotel with nice clean rooms and excellent beds, spotless. Only a pity that the rooftop bar was closed (winter time) despite the fact that all the lights were on there as a kind of lure!!
Original textTranslated by Google
Response from Property: Good morning! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗We are glad you enjoyed our facilities and the quality of our accommodations ! However, we apologize for any misunderstanding about our seasonal rooftop operations. During winter months, this space operates on a seasonal schedule aligned with weather conditions. Finally, your positive remarks about our sleeping arrangements mean a lot to us.We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️MAMA ❤️ YOU!Aida De La Puente, General Manager