Luxury Hotels in Taiyuan

"We spent out last night of our trip at Kempinski Taiyuan, and it did not disappoint. The receptionist upgraded up to a room on a high floor with a view of the city. They also gave us fresh fruits and free minibar. They had everything you would expect of a five star hotel, and the location is in a bustling part of the city. Would definitely come back."

"Hygiene: Excellent. All towels, bath towels, and bathrobes come in sealed bags, which made me feel very secure using them. Facilities: Excellent. Although it's an older hotel, the showerheads show their age but are very well-maintained and work perfectly. Environment: The location is great. The room card gives access to a small gate leading to Yingze Lake Park. It's a nice two to three-kilometer loop for a leisurely stroll. Service: Excellent. They offered complimentary welcome fruits, and you just scan a QR code to request more amenities. There's also a delivery robot that brings food right to your door, all very convenient. Suggestion: I hope they can switch from instant Nestlé coffee to pour-over coffee bags. Instant coffee feels too low-end and doesn't match the hotel's overall quality."

"First of all, I would like to thank every staff member of Lihua Hotel. It is your meticulous service and gentle smiles that made us have a happy and pleasant stay experience! It is the patience, care and responsibility of every Lihua staff member that made us feel the warmth of home! In addition, I intuitively felt that every little detail in Lihua highlights Lihua's humanistic feelings and high-quality service management team. 1. Convenient check-in, smiling service throughout the whole process, gentle voice, patient answers, free room upgrade, considerate preparation of children's toiletries, and advance input of license plate number for easy access; 2. There are special staff to lead us to the floor room, and remind us of some surrounding tourist attractions and breakfast floors while walking, and the snacks can be ordered by the mini program. A very detailed point is that I was alone with two children, so a gentle female staff member led us upstairs. There was no embarrassment or discomfort, but it was very considerate and reassuring; 3. After entering the room, the staff quickly delivered welcome fruits, Tremella and Snow Pear Soup, and two sets of children's toiletries. In addition, the customer service lady also specially applied for a lot of snacks for the children and sent them up (One of them was a sister named Ma Chaoqun, and I didn't remember the name of the other one clearly). The children were very happy and said that I must give the hotel a big thumbs up! 4. The hotel is surrounded by beautiful environment, quiet and safe. You can see Yuanbao Lake in the community outside the window, and feel the breath of early spring. There is no noise at night and you can sleep all night. 5. The hotel room card pattern is Jinhou Bird Zun, which is the treasure of our provincial museum. It can let more people understand Shanxi and love this land with a long history and passion. 6. I accidentally discovered that there is an employee smoking area outside the hotel. The hotel mission is written on the bulletin board: ”Dedicated to the happiness of all employees”. I guess the staff at Lihua are very happy, otherwise how can they pass on such a happy and bright smile to every guest? 7. The staff of the fitness department and the restaurant are also very attentive. The caring greetings always make people feel warm. The shower will be adjusted to the appropriate water temperature in advance; the children are prepared with swimming armbands and swimming caps; the restaurant food is fresh and unique, and the service staff is meticulous and thoughtful... Every little detail has witnessed the silent efforts and hardworking and meaningless fighting spirit of the people of Lihua. Of course, I am also fortunate to be one of the witnesses! ”Lihua, there is always unexpected warmth!” Finally, May Lihua Hotel be like a warm harbor, allowing every traveler to find the feeling of home and enjoy the joy of every stay; May Lihua Hotel's business prosper, and its service quality be improved to a higher level, and become a preferred place for travelers to spread by word of mouth; May every corner of Lihua Hotel be filled with happiness and tranquility, bringing guests an unforgettable accommodation experience, becoming a benchmark hotel in Shanxi, welcoming guests from all directions, and allowing more people to understand and love Shanxi!"

"The service provided by Xiao Yang at the front desk was very good, I liked it very much, the room facilities were complete and the environment was very good 👌 I will choose InterContinental Hotel again when I come back from Mount Wutai next time. The overall service was excellent, the breakfast was also very good, and the service provided by the concierge Zhang Jing was very good, an excellent concierge brother"

"Overall, the service was quite good. There was a minor issue with the water temperature dropping, but the hotel's recovery measures were effective. They promptly upgraded our room and the service generally kept up, so I'd give it a good rating. The hotel looks stunning at night when it's lit up, and there are many diners, so parking spots are usually full. It's super close to Wuyi Square, and a stroll in the evening felt really nice. Hotel guests also get free access to the adjacent Chunyang Palace, which is a nice bonus. Though not large, it's quite distinctive and worth a 30-minute visit."

"The room hardware can reach five stars. The facilities in the room and lobby are very new and the design is modern and simple. The sanitation is very good, and the cleaning on the day of check-in and in between is very good. The breakfast is not five-star and lacks richness, especially for children, there is not enough to eat. The buffet restaurant is not open before the 15th day of the first ***** month, and there are no good restaurants around the hotel, so the dining aspect is a bit lacking. However, the dishes served in the Chinese restaurant are up to the standards of a luxury hotel and taste very good. The room TV cannot be connected to the screen. The water temperature and pressure in the bathroom are very stable, which is great for a hotel located on a 15-story building. The toilet room is completely independent and not separated by glass. There is a sink outside the shower room and also in the toilet room, making it very convenient for families to stay in."

"This is a great hotel! The rooms are very spacious, bright, and well-lit, equipped with all the necessary amenities. The front desk service was excellent; Duty Manager Yoyo was particularly warm and attentive, ensuring all our needs were promptly met, which was truly heartwarming. There's free parking available, and the location is very convenient – a direct passage on the first floor leads straight to the shopping mall, which was super handy. Highly recommend it! The hotel's breakfast offered a wide variety of healthy and delicious options. The Chaoshan cuisine at the Chinese restaurant on the 5th floor was incredibly authentic; my husband even said it tasted just like his mom's cooking! The restaurant staff were also very welcoming and enthusiastic. We'll definitely stay here again on our next trip to Taiyuan."

"The room was spotless and very tidy. It was snowing the day I arrived in Taiyuan, and the view from the room was beautiful. The facilities are brand new, and the location is excellent, with plenty of restaurants nearby. If you want to take a stroll, Zhonglou Street is within walking distance and has a night market. You don't need to bring many toiletries as shampoo, shower gel, and conditioner are all provided. The breakfast was also good. Highly recommend!"

"From the moment I stepped into the hotel lobby, I was captivated by its luxurious and grand decor. The marble floor was as shiny as a mirror, and the crystal chandeliers sparkled, making me feel like I was in an art palace. The front desk staff were warm and attentive, and the check-in process was quick and efficient. They also thoughtfully introduced me to all of the hotel's facilities. The room I stayed in was spacious and bright, decorated in a cozy and comfortable manner. The bedding was soft and gentle on the skin. The room's soundproofing was excellent, completely shielding me from outside disturbances. The bathroom was fully equipped, and the toiletries were all high-quality brands, which made using them a real pleasure. The hotel's recreational facilities were also very extensive. The gym had a full range of equipment, meeting all my daily workout needs. The swimming pool was crystal clear with suitable water temperature. Swimming in it, all my fatigue seemed to wash away. This stay was truly impeccable, and I highly recommend everyone to experience this hotel! I believe you'll fall in love with it just as I did."

"Look at the ancient construction and national treasure to Taiyuan 3 times. The hotel that was rested this time is intercity in the South Central, good location! It is very close to the South Station, the airport and the subway entrance, and it is convenient to travel. The room is spacious and soundproof. There are many varieties of minibars. Although I enjoyed Bama mineral water, I felt the sincerity of the hotel. Featured care products are five-star level. The breakfast was rich. When I went at 9 o'clock, there were many varieties. My husband drank the love soup in his dream: sheep soup, soft mutton in the soup, and fans. Remember to add more white pepper, a little pepper, with fried dough sticks and twists. It is really delicious. The red velvet cake is also delicious, not sweet and a bit salty, recommended! The front desk was very good at communicating, helping to solve the room type adjustment and postpone the check-out until 2 pm. The only downside is dry and hot. Two people drank 8 bottles of Nongfu Spring, and their throat was still dry. It is recommended to add a humidifier."