The Ethiopian Skylight Hotel is one of the newest hotels in Addis Ababa, having been renovated in 2023. With Bole Addis Ababa International Airport just 1km away and La Gare only 6km away, transportation is very convenient. Guests will find Bole Airport Square, Atmosphere and Aida Beauty, Wellness & Lifestyle just a short distance from the hotel. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. Our guests rate this hotel as one of the best hotels for cleanliness. This hotel is particularly popular with those traveling on business.
"This service is absolutely terrible, truly awful. If you want to order room service and pay with cash, you have to go down to the front desk first to pay, and then the front desk notifies the restaurant. I tolerated that. But when I got to the front desk and explained why I was there, as I was about to pay, they asked me where the cash came from and demanded proof. I told them I got it from the bank earlier, but I'd already thrown away the receipt. Since I couldn't prove it, I couldn't order food. Seriously, I'm not paying to stay in a hotel, I'm paying for torture! What happened to the spirit of room service?
And then, when my friend went up to help me with my luggage, they demanded to hold onto my friend's passport at the front desk. I was furious and told them they had no right to detain my friend's passport. They righteously claimed it was for safety. I retorted that there are many ways to ensure safety, so why choose to seize a passport?
This stay was an incredibly bad experience. Their service doesn't even come close to hotels like Hyatt, Marriott, or Tulip. Some of the staff even seemed arrogant and stuck-up.
I will never stay here again."